Guild Wars 2

Was playing GW2 as usual, logged out to do some real world stuff, came back and got this message -
“Your guild wars 2 account has been terminated for engaging in or assisting with gold or item sales for real-word money, which is a break of the user agreement and rules of conduct. This action is permanent.”
Why? Please elaborate Arena Net.
What do I do now?

Nick.6972:

What do I do now?

File a support ticket.

Where exactly?

Account Support → Hacked/Compromised Accounts → Reporting a Hacked Account ?

Hmm the new support page seems a bit more tricky to navigate. I’d starter here.

https://guildwars2.zendesk.com/anonymous_requests/new

Yeah, already filled it.
It’s quite ridiculous to say the least.
Last thing I remember is playing WvW, buying armor from TP and using Mystic Forge to get Legendary Clovers.
I mean, how? How is this possible?

So how long do I have to wait/will have to wait? Seriously this is ridiculous.
I had plans with my guild and now I get auto banned for no reason whatsoever?
The hell? I didn’t buy enough gems or something?
And don’t you dare to say it’s not automated – ban WvW player for gold selling? What the actual -? You think I was standing in SMC and spamming gold selling?

How come the real gold sellers on FA Lion’s Arch don’t get banned for a week?

Well it could have happened way earlier then that.
Have you ever emailed (in game) someone with a lot of gold? To maybe get the achievement?

Sometimes that looks like selling gold and gets flagged. Doesn’t mean it was right though.

But is could be anything really. Let’s just hope it was indeed a mistake

Just saw the last post.

You’ll have to be patient. It sucks I know but there is no way to speed up the process.

Automated or not, I have no clue so not going there.

As for real sellers, they get banned too.

No one has messaged me anything, I did however send 2 blue dyes I didn’t need to a random person I met in LA. I’ve been playing WvW all week for 500 badge gift.
All I did today was play WvW for around 2 hours and play AC for ~15min.

That being said, there has been a gold seller spamming on FA for over a week now, and I’m willing to be he’s still there. And yet they ban innocent players.

I love how you treast your players Arena Net.
Knowing how fast you work I might as well expect week or two for a reply.