Guild Wars 2

Hello , like 30 minutes ago a firend of mine got banned for “Booting” and that is false , I played with him since last month , we did dungeons and he never did that , the persone who reported him should get banned … If there is any prof that he was booting i would realy want a feedback on it.

No one on the forum can give you any answers about him. He will need to contact support. Top of page-support, then top of page-submit a request.

Thank you very mutch.

As AP said, your friend will need to ask for a review by submitting a support ticket.

Anet is not sharing evidence. The reason is that botting is a serious offence done by very bad people (criminal organisations hacking accounts, to bot, so they can seel the money for real world money.). Sharing evidence with potential bad people means those people find out more details bout the bot-detection system Arenanet is using. That is why that Arenanet told all of us in the user agreement that they can close any account without any evidence or reason needed. It is a matter of trust they don’t.

On a side note. The automated bot detection system is not banning people. They only flag suspicious accounts. After a review by a GM the ban is made.

GM’s are people so it is possible they made a mistake. Hence AP’s advise to submit a support ticket.

..dontknow why this was posted to another topic and found its way here ….

that likely happened cause a mod moved it. This is the place to discuss account issues, and also where these kind off questions belong (although often the other players here can’t do much but telling people that they need to talk to support directly.)