Banned for botting?

Banned for botting?

in Account & Technical Support

Posted by: Naginataka.2647

Naginataka.2647

Just got booted and banned for botting. How does this happen and how do I get my account back. The logs will pretty clearly show I have never even farmed an area much less botted.

Is this some player report system (which would be a bad thing) or is it a broken automated system?

How do I get this fixed or will I be missing out on the last events tomorrow?

Banned for botting?

in Account & Technical Support

Posted by: Gaius Regulus.5184

Gaius Regulus.5184

Just happened to me as well.

Banned for botting?

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Posted by: Jen.7456

Jen.7456

I got banned to. I hope that it can be fixed soon I really wanted to participate tomorrow as well. I understand the reason for this and wish the botting people would just stop so people like us don’t have to miss out! I hope that it can be fixed soon thanks so much!

Banned for botting?

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Posted by: JayMack.8295

JayMack.8295

They don’t ban on just reports. They’re investigated – but someone’s made a mistake in your case.

You need to contact support and ask a question.

Banned for botting?

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Posted by: Vambrace.8675

Vambrace.8675

Something is going on… I was also just banned for zero reason. I’m new to the game about two weeks…I play evenings and weekends and have never broken any rules period….. I just filed a pretty blunt ticket about this because it is completely wrong. They essentially just closed my account with zero reason. I was never contacted or warned or anything…. just permanent account closure. This is such bad service…I work major hours and just want to come home and play……. instead I’m paying the price for hackers and farmers..due to a scrappy system with apperently no investigation involved.

Anvil Rock

Banned for botting?

in Account & Technical Support

Posted by: Naginataka.2647

Naginataka.2647

Great. No reply as of yet to my ticket and I just saw the post saying that phase 4 will only be for 24 hours. The first time I have ever done everything for a special event since uo, and I will likely be in limbo unable to get flagged for the “log in” achievement.

So happy.

Banned for botting?

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello everyone.

Naginataka, we understand your frustration but Customer Support alone will re-establish your account once they clear the report and see that you were not actually botting. The time of ticket resolution is now shorter than before.

Thanks and sorry for the inconveniences.
We proceed to close the thread.