Banned, i didnt do nothing wrong at least i hope so
in Account & Technical Support
Posted by: Red.1903
Q:
in Account & Technical Support
Posted by: Red.1903
Q:
So i tried logging in it said to me that i participated in gold sales BUT IM 100% SURE i didnt do nothing i deleted every mail i got i reported every spammer/bot i saw so am i getting banned for trying to help the community please HELP ME OUT I LOVE THIS GAME I DO NOT WANT TO BE BANNED FROM IT FOR DOING NOTHING pleaase help me out and where can i contact the game developers or anyone who can help me with this issue i love playing this game its halloween time i dont want to miss out on anything please help me out :’(
in Account & Technical Support
Posted by: Rajani Isa.6294
A:
Go to support.guildwars2.com
Click “Ask a Question” – I recommend (if you have not before) creating a support account here first. Note a support account is NOT a game account, and is separate.
Fill out the form and ask there.
1 – No “shouting” in capslock like you did here.
2 – Be polite (which you are)
3 – Use paragraphs and punctuation (your post here is one huge sentence.)
Wish you luck.
in Account & Technical Support
Posted by: Leokins.3206
I don’t think they can be wrong about something like that..
in Account & Technical Support
Posted by: michaeljhuman.3940
Not out of the question for them to make a mistake I think.
in Account & Technical Support
Posted by: Red.1903
As I said Im 100% sure I didn’t do nothing wrong and thanks for helping with the how to wrote a support ticket I was just so mad yesterdy I hope they can resolve the problem
in Account & Technical Support
Posted by: Rabbiddog.7690
If your got banned for gold sales it most likely means your account was hacked. Put in a ticket and they will work with you to figure this out. In the meantime I would recommend changing your account password to something different and unique.
in Account & Technical Support
Posted by: Rabbiddog.7690
BTW, don’t be surprised if this thread gets moved to the Account Issues forum.
in Account & Technical Support
Posted by: Moderator.9672
Hi,
Rajani Isa exactly suggested what should be done.
Have a look to this thread How to submit a ticket to put all required information before submitting your ticket.
This thread will now be locked, thanks for your contribution.
in Account & Technical Support
Posted by: Gaile Gray
ArenaNet Communications Manager
So i tried logging in it said to me that i participated in gold sales BUT IM 100% SURE i didnt do nothing i deleted every mail i got i reported every spammer/bot i saw so am i getting banned for trying to help the community please HELP ME OUT I LOVE THIS GAME I DO NOT WANT TO BE BANNED FROM IT FOR DOING NOTHING pleaase help me out and where can i contact the game developers or anyone who can help me with this issue i love playing this game its halloween time i dont want to miss out on anything please help me out :’(
Red, please don’t be offended by the current situation. It could be that your account was compromised and that the person who stole access then used the account for something bad, like spamming gold advertising or botting. If this is the case, the Support Team will help you get back on your account!
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