Guild Wars 2

Hey all, sorry i am not sure where to post this but our leader of GOTL on dragonbrand server seems to have been accidentally banned, for promoting an officer or some such. Please any advice on how to handle this would be greatly appreciated.

Our Guild wars 2, leader in Guardians of the Light after permotion a member to officer status. We are sending in report tickets for this issue and hope that it gets resolved in a timely manner. The guild has full backing of the of our leader and believe that all claims against his account are unjust and are unsubstantiated. We need this issue to be resolved as soon as possible. Our officers and leaders have put a lot of real time and real world cash into making this guild strong. We are against any breaking of the rules of conduct and remove any members that we feel have violated the terms of service.

Guardians of the Light is over 10 years old and we have made it a community and we are looking forward to your response in resolving the issue. We are here to support the Guild wars community in every effort.

Thanks for any help in the completion of the issue.

~Stridle~ 2nd command of Guardians of the Light.

I heard from our guild leader he was un able to create a support account. Is there another path he can use that he can get this resolved?

COPIED::
Our Guild wars 2, leader in Guardians of the Light after permotion a member to officer status. We are sending in report tickets for this issue and hope that it gets resolved in a timely manner. The guild has full backing of the of our leader and believe that all claims against his account are unjust and are unsubstantiated. We need this issue to be resolved as soon as possible. Our officers and leaders have put a lot of real time and real world cash into making this guild strong. We are against any breaking of the rules of conduct and remove any members that we feel have violated the terms of service.

Guardians of the Light is over 10 years old and we have made it a community and we are looking forward to your response in resolving the issue. We are here to support the Guild wars community in every effort.

Thanks for any help in the completion of the issue.

MY Comment::

I agree with this although I have been a member for about 6 months His behavior has ALWAYs been exemplary and above reproach .. Please look into this glitch and get it resolved in a favorable end.. Thank you a longtime GW1 and GW2 player – hawksong

Hello, our guild leader was accidentally banned for promoting and officer. Is there anyway of fixing this situation or able to give some insight on how this problem may be fixed? Any information would or assistance would be greatly helpful.

Our guild leader was banned and we GOTL want him back. I have known Derehk for over 10 years of mmo playing. He has been the guild leader of GOTL for 10 years from Everquest 2 to RIFT to GW2 and many other games. We have over 300 members in our guild. Derehk has been the scourge of gold sellers, sending numerous reports.

It’s very strange that he got banned with the excuse being; “for buying gold”. This is because he would never buy gold for a third party when he was ALWAYS purchasing gems from the gem store directly.

Hi, our leader (Derehk.5461) was banned by accident. Can you please look into resolving this issues. We want him back.

Thank you Guild mates and fellow guild Leaders for the support we have from the Dragonbrand community

Jarts here, Second in Command of Guardians of the Light [GOTL] (Dragonbrand). This issue , though disturbing is also equally not as it is most likely a script error.

Please have a look at the server logs, and the bug reports (timestamps).

It would be a severe injustice for a mistake like this to go un-investigated.

Any help would be appreciated greatly.

Hello,

One of the leaders of my guild (Guardians of the Light, GOTL) was mistakenly perma-banned. Please review Derehk’s account and restore his good standing.

The guild fully supports our leader and believe that all claims against his account are unjust and are unsubstantiated. We need this issue to be resolved as soon as possible. Our officers and leaders have put a lot of real time and real world cash into making this guild strong.

We are against any breaking of the rules of conduct and remove any members that we feel have violated the terms of service.

Guardians of the Light is over 10 years old and we have made it a community and we are looking forward to your response in resolving the issue. We are here to support the Guild wars community in every effort.

I have been a loyal GW1 and GW2 player, and a proud member of GOTL, and my chosen guild and I appreciate your prompt attention to this matter.

Thank you,

Sere N Dipity

Hello, our guild leader was accidentally banned for promoting and officer.

Derehk.5461, our guild leader got perma banned when we was promoting one of our guildies into an officer.

Please review issue.
Thanks.

Hi,

Our guild leader, Derehk.5461, got banned after he promoted one of our members into an offcer.

Please review this bug.
Thanks.

Please fix what ever problem caused this and reinstate Derehk.5461

Hi, Derehk.5461 from the guild Guardians of the Light (GOTL) in Dragonbrand was banned by accident after he went to promote a guildie to officer.
Can you look into it? please
Thanks

Hello, Derehk.5461 from the guild Guardians of the Light(GOTL) was promoting a guildmate to an officer position, and he was banned for promoting a guildmate. Please looks into this Glitch for our leader.

Guess well have to wait till anet gets some coffee in their blood tomorrow to see if they can resolve this before world vs world tonight..

Hello,
Our guild leader Derehk.5461 got accidentally banned for promoting a guildie to the the officer rank.

Can you please look into this error.

Thanks.

Hi our guild leader was banned for promoting a guilde to officer. the game is bugged please sort it out asap his account name is Derehk.5461

Some points:
One: it’s currently 2am for the ANet staff (Gaile Gray) that handles this forum and multiple postings are not going to get her out of bed to work on it.
Two: testimonies by other than the person involved are worthless as they don’t know what actually happened. They may think they know, but they don’t.
Three: people other than the person involved cannot make support tickets that won’t be immediately dismissed as these people again do not have knowledge of what actually happened. In addition, these tickets slow support down since they will only be closed without the problem being addressed.
Four: don’t make a ticket and then make a thread. Support needs time to work on the issue. Doing this clogs up the forum to no purpose and slows Gaile down as she has to read, comment on this by telling you not to do this, then close down the thread. It takes away from people who are following the rules and posting correctly.

If your friend needs to make a ticket, he goes to the support tab at the top of the page then goes to ‘ask a question’ and fills out a ticket from there.

Well least we know this guild is a spamming guild.

Don’t act like kittens and think this issue is more important then other peoples issues. Also stop saying the issue is about promoting a player when one of you has admitted the issue is NOTHING to do with it.

indinoheat.9104:

It’s very strange that he got banned with the excuse being; “for buying gold”.

And as stated many times, you can be banned for something you did a few hours or days ago.

Stop spamming the forum spammers.

indinoheat.9104:

It’s very strange that he got banned with the excuse being; “for buying gold”. This is because he would never buy gold for a third party when he was ALWAYS purchasing gems from the gem store directly.

Yep. And here we see the REAL reason for his banning. Not for promoting someone but for gold buying. The other people who posted and said for promoting someone either don’t know near as much as they think they do or they are being dishonest with their statements.

If he got banned for this reason, he still needs to contact support using the support tab and ‘ask a question’. Support is the one to sort it out, one way or another, not the forum.

Hey guys,
please tell your guild leader to contact the support at http://en.support.guildwars2.com/ in order to resolve this issue, filing multiple tickets by multiple people might slow down the process of this issue getting resolved and therefore will not help you. Furthermore, posting on behalf of a banned user is against our forum Code of Conduct. If you or the member in question believe that the suspension/termination of the user’s account was in error, an appeal may be made to forums@arena.net (only one email, made by the banned user in question). For those reasons we decided to lock this thread, as the forums are not the place for such discussions and appeals.

Thanks for your understanding.