Being Spamed by GW2/NCSoft

Being Spamed by GW2/NCSoft

in Account & Technical Support

Posted by: Mr Quinn.9815

Mr Quinn.9815

please, stop it …

For a limited time, save more than 30% off Guild Wars 2 Digital Edition and Digital Deluxe Edition.*

  • Offer applies only to Digital Edition and Digital Deluxe Edition purchased through buy.guildwars2.com from 20:00 CET, 27th March 2013 (12pm PST) to 08:59 CET, 2nd April 2013 (11:59pm PST April 1st).

I have been sent this “Newsletter” 3 days on the trot.

If, in your mind, this “Newsletter” is what I have to look forward to, then I’ll unsubscribe.

this notice was brought to you by a Misguided Misfit

Being Spamed by GW2/NCSoft

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

please, stop it …

For a limited time, save more than 30% off Guild Wars 2 Digital Edition and Digital Deluxe Edition.*

  • Offer applies only to Digital Edition and Digital Deluxe Edition purchased through buy.guildwars2.com from 20:00 CET, 27th March 2013 (12pm PST) to 08:59 CET, 2nd April 2013 (11:59pm PST April 1st).

I have been sent this “Newsletter” 3 days on the trot.

If, in your mind, this “Newsletter” is what I have to look forward to, then I’ll unsubscribe.

Oh wow, I’m SO sorry that happened. First, I think that is the flyer or newsletter that was not supposed to go to existing player, but which was sent out accidentally in a training exercise. Secondly, getting three is not at all intended!

Can you do me a huge favor? We’re not able to replicate a problem with the newsletters, where people try to unsubscribe and cannot do so. I sense that you have not tried to unsubscribe, but are simply asking why you got three. But to aid the team in testing why these weird things are happening, could you kindly PM me your location? (Just country, is fine.)

The Newsletter/Mailing List people tell me that it will really help them figure out the mail issues if they can get location info of people who are seeing odd things happen.

Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Being Spamed by GW2/NCSoft

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If it helps you any, Gaile, I get two of every newletter…to the same address. I have always assumed it was because I signed up twice, the second time I signed up was because there was a long time where we didn’t get any newsletters, (2 or 3 years back) and I thought maybe I had accidently been dropped off the mailing list.

Actually, I get three….two from NCSoft-Seattle and one from NCSoft-UK (which always has the next day listed as the beginning or end of promotions*). I am not sure why I get the NCSoft-UK one.

I have no problem getting three; in fact, I like it, as then I am SURE to get all the news. I am in the US if that’s helpful to you.

*for instance: US newsletter 30% off GW2 sale ends April 1 – UK newsletter 30% off GW2 sale ends April 2

(edited by Inculpatus cedo.9234)