Billed for gems I did not receive

Billed for gems I did not receive

in Account & Technical Support

Posted by: Arty.3261

Arty.3261

I bought 2800 gems not long ago and it said the transaction was complete, but I did not get my gems. I tried again, once again said complete, no gems. Checked my bank, was charged twice( Like an idiot, should not of tried again I know). Really would like these gems I am about to have way too many of…..

Billed for gems I did not receive

in Account & Technical Support

Posted by: Arty.3261

Arty.3261

Over 30 minutes since my bank was charged and no gems. Ticket was put in.

Billed for gems I did not receive

in Account & Technical Support

Posted by: Cyndra.4137

Cyndra.4137

I also did not receive my gem purchase and it was 1600 gems for 20 dollars. Ticket submitted.

Billed for gems I did not receive

in Account & Technical Support

Posted by: Arty.3261

Arty.3261

Hour and a half now, and still nothing to show for my $70.

Billed for gems I did not receive

in Account & Technical Support

Posted by: Cyndra.4137

Cyndra.4137

I also tweeted this. This is frustrating.

Billed for gems I did not receive

in Account & Technical Support

Posted by: Akujin.8739

Akujin.8739

Having the same issue

Billed for gems I did not receive

in Account & Technical Support

Posted by: Cjloveskat.8130

Cjloveskat.8130

It seems a lot of people are having this issue at the moment, patience, it’s being worked on.

I did 2 purchases in the same time frame, got my $10 one instant and the higher amount didn’t received gems, but i was charged.

Dev 1 : Ele’s are OP

Dev 2 : Nerf Warriors

Billed for gems I did not receive

in Account & Technical Support

Posted by: Cyndra.4137

Cyndra.4137

I got finally got them. Thanks! =)