Guild Wars 2

I have came across two issues with purchasing gems atm. The first and for me the most annoying/decieving is, when buying gems with your billing country set as Australia, it shows you the gem amount in USD not AUD. The first time this happened i didnt realise i’d authorised a payment of almost 20-30% more.

Secondly i am originally from Northern Ireland, UK and have decided having moved to Australia that i would change my billing to my Australian bank account. Unfortunately when purchasing gems through BLTP setting my country to aus and using my aus details i still get charged to DR Ireland which incurs a surcharge for an international payment.

Am i forever going to be charged an additional payment for buying gems from GW2? if so… it’ll be the last time.

For an individualized response, you can contact the Billing CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.