Black Screen at character creation

Black Screen at character creation

in Account & Technical Support

Posted by: Drean.6475

Drean.6475

Q:

Im expereiencing issues once i log into guild wars 2.
Once i’m in I get a black screen while only being able to see my mouse cursor.
I’ve uninstalled and reinstalled the most recent, and a few out dated amd catalyst center graphics drivers about 20 times(including reboots). I’ve tried every combination of anti-aliasing, rendering, and vertical sync options, and attempted to repair, only to get the client closed in my face each time.

I’m out of ideas

My specs are
AMD FX 6350 six core processor (3.90ghz)
10 gm ram
64 bit win 8
AMD hd 7570

(hp envy 1534 desktop)

Black Screen at character creation

in Account & Technical Support

Posted by: Drean.6475

Drean.6475

When I alter any settings in the sound part of options menu of guild wars I immediatly get kicked off the client and receive a send error report message also.

Black Screen at character creation

in Account & Technical Support

Posted by: Drean.6475

Drean.6475

bump please help

Black Screen at character creation

in Account & Technical Support

Posted by: SandraSolace.7682

SandraSolace.7682

And what is the error you get? Might help if you posted it.

Black Screen at character creation

in Account & Technical Support

Posted by: Drean.6475

Drean.6475

Sorry here’s the error along with the black screen. ive tried windowed mode, max, and all resolutions

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