Black character select screen&launcher crash

Black character select screen&launcher crash

in Account & Technical Support

Posted by: LSD.4673

LSD.4673

Today when i logged in, the character select screen was totally black. Task manager says it’s “not responding”, and i can’t play at all. Just yesterday, maybe 12 hours before, i’d logged in fine. No changes whatsoever to my PC in the meantime.

I’ve tried -repair with no effect. The site (https://help.guildwars2.com/entries/28148006-Repairing-the-Game-Client) claims the error is to do with my router, which doesn’t seem right considering the game’s not had this issue until today, and my router doesn’t use stateful packet inspection. I’ve added firewall permissions, forwarded the ports the game uses, restarted my router, disabled anti-virus -- nothing.

On top of that, i got the game last week, and from the very start i’ve had arbitrary launcher crashes — sometimes it works, sometimes it crashes. The error for that is:

Disk write failed with error 1450 (incomplete): file ‘C:\Program Files\Guild Wars 2\bin\CoherentUI_Host.exe’
Disk write failed (1450); retrying: file ‘C:\Program Files\Guild Wars 2\bin\CoherentUI_Host.exe’
Disk write failed (6: The handle is invalid.): file ‘C:\Program Files\Guild Wars 2\bin\CoherentUI_Host.exe’

The only workaround for that that works is using the auto-login via launch parameters.

Black character select screen&launcher crash

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Make sure the game isn’t trying to utilize a bad sector. Make sure all programs allow the Coherent program access.

You can contact the Tech CS Team via the ‘Support’ link and ‘Submit a Request’ for assistance.

Good luck.

Black character select screen&launcher crash

in Account & Technical Support

Posted by: LSD.4673

LSD.4673

I actually reinstalled the whole game, and the black screen thing was gone. Then i re-added the launch options i’d been using, and low and behold it returned.
I looked it up, and the wiki says the -nopatchui command can cause that black screen issue if it’s not used right…which doesn’t make sense since it’d been working fine before.

So yeah, black screen is gone, but launcher still persistently crashes — and if i try to bypass the launcher, then i get the black screen.

Hopefully support can sort it out. In the meantime: does anyone else bypass the launcher and know if i’m doing something wrong? The commands i’m using are -nopatchui -email * -password *. I’ve tried sticking -autologin in there too. Anytime i try it though, it fails and gives me the black screen.

Black character select screen&launcher crash

in Account & Technical Support

Posted by: Witch of Doom.5739

Witch of Doom.5739

I’ve got the same problem. Logged in today after not playing for a week or two, downloaded the update, played for a while, logged out. Now I cannot log in again. I get a black screen with the theme music playing, and that’s it. Cannot shut down the game with Task Manager and have to either reboot or sign out of my Windows profile.

I’d really rather not reinstall, since it worked fine less than an hour ago. Help???