Blue screen and no input.

Blue screen and no input.

in Account & Technical Support

Posted by: Aminis.5923

Aminis.5923

While playing gw2 periodically image disappears and I can see a blue screen on the monitor and the inscription: no input. Music from the game is still played. But to leave the game I have to restart the computer.
This is the only game with the strange behavior.
My PC:
Intel Core I7-2600
8GB Memory
nvidia gtx 670
windows 7

Blue screen and no input.

in Account & Technical Support

Posted by: Aminis.5923

Aminis.5923

No idea how to fix this problem?

Blue screen and no input.

in Account & Technical Support

Posted by: Aminis.5923

Aminis.5923

up up up up up up

Blue screen and no input.

in Account & Technical Support

Posted by: Arados.4890

Arados.4890

i made another post cause i have a similar problem, why no one is answering? T_T

Blue screen and no input.

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

For an individualized response, you can contact the Tech CS Team. Top/Bottom of Page – Support – Submit a Request

More information in the Stickies above: https://forum-en.gw2archive.eu/forum/support/support/FAQ-and-Sticky-Threads/first#post4638521

Good luck.

Blue screen and no input.

in Account & Technical Support

Posted by: moonstarmac.4603

moonstarmac.4603

@ Aminis and Arados
1) What motherboard do you have?
2) What drivers are you using?
3) What PSU wattage do you have?

Blue screening could be an under-powered card, faulty pcie slot, loose card, or a board issue. A lot of things to take into account. One thing to check, download CPUID and start it up, then open GW2 and use ALT+TAB to swap to window mode. If the card reads anything less than x16 it could be the card needs to be reseated.

As for a critical driver error, that one is sometimes due to a bad install. Try to uninstall your current drivers and install fresh ones. The Omega 14.12s are pretty decent from what I have found with my 270×.

Jade Council~ Jade Sea Haven [JADE]
System – Luna One: R-Matrix
https://pcpartpicker.com/b/Ny4qqs