Bots reporting = What's the point?

Bots reporting = What's the point?

in Account & Technical Support

Posted by: ThunderStorm.3140

ThunderStorm.3140

I have been reporting botters for about 10 days now and guess what? They are all still there! The roaming ones are still roaming the exact same spots in the same maps, the static ones are still botting the exact same events in their exact same spots and despite many people reporting them for botting, nothing has been done about them.
NOt only that, but a great deal more of them are appearing every day. 10 days ago, Shelter’s Gate in Curshed Shore (Seafarer’s Rest) had 3 of them. A few days ago they were 6. Today there are over a dozen of them there now.
They instantly kill any mob that approaches their attack range so real players can’t get a single hit in.
The best events are being destroyed for the rest of us because of them.
All I have heard from ANet is that they are “working on it”. Despite hundreds of players requesting in game GMs (for this and many other issues), ANet has been deaf to our requests and suggestions.
Without insta-bans on these botters, the problem will continue to increase and players like me will continue to get bored and just stop playing.
ArenaNet, can you PLEASE GIVE US AN OFFICIAL ANSWER TO THE BOTS ISSUE? Thanks.

Bots reporting = What's the point?

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

As already explained, we are very commited to fighting botters. However, we are not going keep you updated about this situation every hour, or answer personally to each questions you are asking. As soon as we will have more information to provide, we will keep you updated here.

Thank you for your understanding & cooperation.