Guild Wars 2

Hello guys,

I just bought the digital Herioc edition and it said I would have:

- Suit of Legacy Armor
- Mithril Box
- 10 Experience Boosters

I didn’t receive this. I bought the game with my email which I also used for Guild Wars 1 a long time ago. Apparently I had to link my account but I couldn’t find any information about linking accounts on the main page. Now they didn’t gave it to me? I am still wondering why not and my question is can I still get this?

Sincerely,

Daniël

PS: Sorry for the bad English.

Linking account info here https://help.guildwars2.com/entries/28147506-Guild-Wars-Accounts-Their-Effect-on-Guild-Wars-2

The stuff should be delivered to your character in game via the mail when you make it. If you haven’t gotten it you need to contact support.
https://help.guildwars2.com/anonymous_requests/new

When I linked my account it doesn’t say that the reward doesn’t count when linked.
(https://help.guildwars2.com/entries/28147506-Guild-Wars-Accounts-Their-Effect-on-Guild-Wars-2)

So I still have the right to have this boosters right? Because that’s what I paid for atleast. I already went to the support so I hope I still get it.

There are no requirements related to linking accounts. You can link your accounts to get the HoM rewards you earned in GW1, if you so desire, but you certainly can choose not to. Linking has nothing whatsoever to do with Heroic Edition items.

CS should be able to assist you with the Boosters. Did you receive the other items (Legacy Armor Chest and Mithril Box) in the mail? They should have all been together.

Inculpatus cedo.9234:

There are no requirements related to linking accounts. You can link your accounts to get the HoM rewards you earned in GW1, if you so desire, but you certainly can choose not to. Linking has nothing whatsoever to do with Heroic Edition items.

CS should be able to assist you with the Boosters. Did you receive the other items (Legacy Armor Chest and Mithril Box) in the mail? They should have all been together.

I didn’t receive anything but the game. My friend received a mail which I apparently never received.

You can contact CS and ask for assistance. I’m sure if they check and see you did not receive your Heroic Edition items, they will be happy to amend that.

Top of Page – Support – Submit a Request …or better yet, the link provided above.

Good luck.