Guild Wars 2

Hi there
I just bought the pirate clothes for 700 gems.
My gems are gone, but I cant see the clothes. Not in my inventory, not in the recent trading window.
How can I retrieve them?
Thanks for help

If you have made a support ticket with them update your topic with it.

I am having the same problem with gem purchases I’ve made.

My Ticket number as well: 120825-031191

Hello
I’m just in the mall to buy a (4000– $50) gems
But the gems has not been updated, maintained at 0
please help!