Guild Wars 2

Well, i bought a new custom built PC here are specs…
Intel Core i5-3570K 3.4GHz Processor 6MB L3 Cache 5GT/s Bus Speed
• Gigabyte Z77-G1-SNIPER-M3 Motherboard
• 8GB G.Skill Ripjaws-X F3-12800CL9D-8GBXL 1600MHX DDR3
• MSI NVIDIA GeForce GTX 670 Graphics Card
• 1TB Western Digital Caviar Black 3.5" Hard Disk Drive
• XFX Pro 650W Power Supply Unit

When the tower came today there was an usb like cable coming out the back of the tower (I’m guessing some of you computer guys will know what this is)
any tips guys I have already sent an email to the company that built it for me but I won’t get a reply till tomorrow so I’m wondering do you guys have and tips/tricks that will help me with my issue?

Which port are you pluggin the monitor into? The one on the board or the one on the card?

Did the company install Windows (or any OS) onto the machine before sending it to you?

Yes the OS was installed for me before they sent it.

Um as for the port, I’m not entirely sure but the section in which the port is says “g 1 killer” so I’m guessing the Motherboard.

Thanks

The onboard video should have been disabled when they built it so you need to connect the monitor to the video card.

Edit: ZS’s post makes a good point, lol.

[s]The motherboard video port is the one that is usually vertical. The one for the graphics card is usually horizontal (your card will have 2 DVI ports).

Are all connections securely in place? Cables properly inserted?

If yes to cables, open the case and make sure the card is inserted properly (i.e. it’s not popping up on one end or loose).

If everything is secured, my next step would be to try booting without the video. Take it out and see if you can boot without it.[/s]

Edit2: strike won’t work... *sigh*

Well all the ports that seem to be monitor related are vertical (one is white and one is blue). I am using the blue port (has a monitor picture next to it) and the components seem to be secure.

To add to myng’s post…

if you are plugged into the card and you have checked the cables I would try to reseat the card. Shipping a pc with video cards installed is never a good idea anyway due to the weight of the cards and the way packages are handled in transit.

As for the USB cable hanging out the back the only time i have seen this is on cheap cases with no USB 3.0 header plugs for the front panel. The cable would be plugged into a usb 3.0 plug on the I/O panel to get the front ports to work.

Your not plugging the monitor into the graphics card if the port is vertical. 670s do not have blue VGA plugs. The graphics card will have 2 white DVI ports in a horizontal position, 1 HDMI port and 1 DP(display port). You are plugging the monitor into dead connections.

Well, as for the usb thing coming out the back its blue on the inside so I’m guessing it connects to the blue port at the back of the tower.

PS: Btw as for the computer specs are they all up to par (powerful)

yea, the blue USB 3.0 plug on the I/O panel(there are 2 of them, both the same thing) like i said in my last post…..

plug the display into your kitten video card and not into the onboard video plugs on the motherboard and your problem will be solved.

zqa the monk.6094:

Well, as for the usb thing coming out the back its blue on the inside so I’m guessing it connects to the blue port at the back of the tower.

PS: Btw as for the computer specs are they all up to par (powerful)

Their no reason for the USB to come out the back as that motherboard has a USB 3.0 plug on the motherboard.
For your monitor plug it in BELOW the plugins for your speakers.

Its not the motherboard, its the case. The case does not have a usb 3.0 header plug for the front panel. You find this on slightly older cheaper cases built around the time USB 3.0 came out. It has nothing to do with the motherboard.

Yeh the case that I bought was cheap.

Thanks for your help all

Enable Light Bulb!: well in if it don’t work in the blue one try the white one.