Bought new mouse, can't program buttons.

Bought new mouse, can't program buttons.

in Account & Technical Support

Posted by: Quarktastic.1027

Quarktastic.1027

I’ve been all over the internet, but no one seems to have the issue I’m having with my new mouse.

I bought a Sentey Lumenata Pro GS-3901 and installed the included software on my PC. All went smoothly, until I tried to change the button functions. I can change them in the software, but none of the changes affect the mouse at all. The only part of the software that works is the DPI tool.

Also, GW2 doesn’t recognize the two “gaming buttons” or the scroll wheel “tilt” function. Meaning 4 of my mouse buttons are unusable for GW2.

Those armadillos would be a lot cooler if they looked more like real armadillos. mmm armadillos
-BnooMaGoo.5690

Bought new mouse, can't program buttons.

in Account & Technical Support

Posted by: Beldin.5498

Beldin.5498

Mostly a problem of your mousedriver / software. You should look if that
company, that i never heared of, has updates and maybe forums where you
could ask for help.

For example on a Razer Naga or Logitech G600 you just map the extra buttons
to keyboard keys like 1-0 and when you click them in Notepad you are writing
that number while in GW2 you simply activate that key.

Also the software can detect what program you are using so you can have
different profiles for different games.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

Bought new mouse, can't program buttons.

in Account & Technical Support

Posted by: Quarktastic.1027

Quarktastic.1027

No forums, their website is a mess. Half the products they sell have had their pages taken down. I sent them an e-mail yesterday and am awaiting a response. If I don’t get one in the next few days, I’ll be returning this mouse to amazon and getting a new one. Something with less fluff.

Those armadillos would be a lot cooler if they looked more like real armadillos. mmm armadillos
-BnooMaGoo.5690

Bought new mouse, can't program buttons.

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

Generally you need control software and the driver for the mouse. If the control software detects the mouse however, I’m guessing it’s properly set up (unless it’s cheap software). You can look under the control panel/system/device manager to see the driver being used. If you haven’t restart the computer after installing the driver.

Some control software will automatically change your configuration based on the program you’re using. Trying configuring a button as a single key press, like 1, then try to use that button in a program like Notepad or simply in your address bar. If it doesn’t work at all, either the software is bad or the mouse is. As an alternative, you can try using AutoHotKey to change the buttons, though if Windows isn’t registering those buttons at all, either the driver or the mouse is bad.

Bought new mouse, can't program buttons.

in Account & Technical Support

Posted by: Quarktastic.1027

Quarktastic.1027

Generally you need control software and the driver for the mouse. If the control software detects the mouse however, I’m guessing it’s properly set up (unless it’s cheap software). You can look under the control panel/system/device manager to see the driver being used. If you haven’t restart the computer after installing the driver.

Some control software will automatically change your configuration based on the program you’re using. Trying configuring a button as a single key press, like 1, then try to use that button in a program like Notepad or simply in your address bar. If it doesn’t work at all, either the software is bad or the mouse is. As an alternative, you can try using AutoHotKey to change the buttons, though if Windows isn’t registering those buttons at all, either the driver or the mouse is bad.

I honestly think i’m going to return this mouse for a refund and get something like the Logitech G100s

Up until now, I’ve been using a Logitech M100 which has been perfectly adequate, until the left mouse button developed the infamous double click issue. Since the G100s is essentially the same mouse with a better optical sensor, I feel like it’ll be a more reliable purchase.

Those armadillos would be a lot cooler if they looked more like real armadillos. mmm armadillos
-BnooMaGoo.5690