Brand new rig, Worse performance. help :(?

Brand new rig, Worse performance. help :(?

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Posted by: Itchen.8754

Itchen.8754

Hello!
I’ve recently changed PC’s from one that alas was dying and crashing left and right to a fancy new shiny pc.

However Gw2 seems unplayable getting FPS from a golden 60+ and as soon as I see extra people or turn my camera the fps shoots down to 10 or so.

I’ve gone through looking for issues even tweaked my ingame settings and check for the latest drivers for my GPU and MB chipset.

GPU in question is : Tri-X R9 290 Sapphire 4GBDDR5 , of the AMD Radeon R9 series.
MB in question is : Asus X99-A .

I am not the biggest PC whiz so anyone who thinks they can lend me a hand or in need of extra information to do so please give me a shout

Brand new rig, Worse performance. help :(?

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Posted by: Itchen.8754

Itchen.8754

Kind’ve makes me sad that there is no help on this yet.

As a side note I’ve done what the sticky said to do and I really see no increase in performance at all .

I guess if perhaps my CPU would help

It’s a : Intel i7 5820k cpu

Brand new rig, Worse performance. help :(?

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Posted by: Itchen.8754

Itchen.8754

I’de also like to add that once I fire up gw2 the GPU sits at 100% usage and I still get crummy FPS.

Brand new rig, Worse performance. help :(?

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

For an individualized response, you can contact the Tech CS Team. Top/Bottom of Page – Support – Submit a Request

Good luck.

Brand new rig, Worse performance. help :(?

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Posted by: ikereid.4637

ikereid.4637

Hello!
I’ve recently changed PC’s from one that alas was dying and crashing left and right to a fancy new shiny pc.

However Gw2 seems unplayable getting FPS from a golden 60+ and as soon as I see extra people or turn my camera the fps shoots down to 10 or so.

I’ve gone through looking for issues even tweaked my ingame settings and check for the latest drivers for my GPU and MB chipset.

GPU in question is : Tri-X R9 290 Sapphire 4GBDDR5 , of the AMD Radeon R9 series.
MB in question is : Asus X99-A .

I am not the biggest PC whiz so anyone who thinks they can lend me a hand or in need of extra information to do so please give me a shout

Your info is all over the place. But you should grab CPU-Z, GPU-Z and CoreTemp and run them while GW2 is running in windowed mode.

We will start there.

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

Brand new rig, Worse performance. help :(?

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Posted by: Itchen.8754

Itchen.8754

Sorry squishy, I will give you that info once I’ve finished re installing the game.

Friends were tossing around the idea that because I transferred my Guildwars 2 file from my old PC to an external and then to my new PC that may have caused some issues.

SO if the problem is still going on once the game is up and running (god help me and my horrid back woods DSL internet /wrist) I will GLADLY post the information you need!

Brand new rig, Worse performance. help :(?

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Posted by: Beldin.5498

Beldin.5498

Make sure your GPU is located in the slot next to your CPU.
This is the most common error.

EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.

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Posted by: muslumgurseks.4951

muslumgurseks.4951

Make sure your GPU is located in the slot next to your CPU.
This is the most common error.

This and make sure younare running latest bios on your mobo asus keeps rerolling 2 bios ever month

X99 Deluxe / i7 5820k @4.5 /980ti KPE @1550/ Rog Swift / 16gb DDR4 /Custom Loop

Brand new rig, Worse performance. help :(?

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Posted by: Itchen.8754

Itchen.8754

Ok I’ve Moved my GPU to THE CLOSEST slot I can get to the GPU there are no other slots that I can place it in.
As for the Bio’s I’ve sadly no idea how to go about doing that. I thought the MB came with a program called EZ update which would handle that but I suppose I’ll have to “flash” the bios.. that’s always fun. . . last time I tried to do that with my old rig chaos ensued.

Brand new rig, Worse performance. help :(?

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Posted by: Fermi.2409

Fermi.2409

Friends were tossing around the idea that because I transferred my Guildwars 2 file from my old PC to an external and then to my new PC that may have caused some issues.

In general, this shouldn’t cause any issues, just as a note of future reference. I’m actually playing a copy of GW2 that I transferred from my laptop hard drive to my desktop hard drive and back to a fresh install of windows on the laptop hard drive right now and it’s 100% fine.

HAF 912 | i7-3770k @ 4.5 GHz | MSI GTX 1070 GAMING 8GB | Gigabyte Z77X-D3H
EGVA SuperNOVA B2 750W | 16 GB DDR3 1600 | Acer XG270HU | Win 10×64
MX Brown Quickfire XT | Commander Shaussman [AGNY]- Fort Aspenwood

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Posted by: moonstarmac.4603

moonstarmac.4603

A few questions:

1) GPU driver # → I recommend the 14.12 Omega set as the Beta or earlier can be finicky with the R9 290.

2) CPU model

3) Chipset driver version → latest one from Asus is the 10.0.20

4) OS

5) PSU wattage

One other thing you can do is download CPUID and GPUz. Open the both and then start up Guild Wars 2. ALT+TAB to windowed mode, overlap the two with GW2 and screenshot the results. On GPUz you should see x16 3.0 – x16 3.0 when the game is running. The first set is what the card should run at, the second is what it is actually running at. CPUID will well to take a peak at your CPU, Chipset, and Memory.

Hopefully with more info we help you work out the kinks during gameplay.

Jade Council~ Jade Sea Haven [JADE]
System – Luna One: R-Matrix
https://pcpartpicker.com/b/Ny4qqs

Brand new rig, Worse performance. help :(?

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Posted by: untface.2436

untface.2436

Couple of further questions (in addition to the previous poster):

1. Who built the PC?

2. Does your PC have performance issues in anything other than GW2. Specifically, are you able to run other online games with no unacceptable FPS degradation?

If you turn all your GW2 graphics as low as they can go, does the FPS issue persist?

(edited by untface.2436)

Brand new rig, Worse performance. help :(?

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Posted by: Itchen.8754

Itchen.8754

GPU Drivers: 15.4 beta – Works fine for other games – Just as a side note I did try this with the non beta updated version 14.12 or what ever the current version is.
CPU Model : i7-5820k,3.3ghz Intel
Chipset ver: 10.0.20
OS: Windows 7 Pro 64 bit
PSU Wattage: 850

A few questions:

1) GPU driver # -> I recommend the 14.12 Omega set as the Beta or earlier can be finicky with the R9 290.

2) CPU model

3) Chipset driver version -> latest one from Asus is the 10.0.20

4) OS

5) PSU wattage

One other thing you can do is download CPUID and GPUz. Open the both and then start up Guild Wars 2. ALT+TAB to windowed mode, overlap the two with GW2 and screenshot the results. On GPUz you should see x16 3.0 – x16 3.0 when the game is running. The first set is what the card should run at, the second is what it is actually running at. CPUID will well to take a peak at your CPU, Chipset, and Memory.

Hopefully with more info we help you work out the kinks during gameplay.

(edited by Itchen.8754)

Brand new rig, Worse performance. help :(?

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Posted by: Itchen.8754

Itchen.8754

Couple of further questions (in addition to the previous poster):

1. Who built the PC?

2. Does your PC have performance issues in anything other than GW2. Specifically, are you able to run other online games with no unacceptable FPS degradation?

If you turn all your GW2 graphics as low as they can go, does the FPS issue persist?

Who Built the PC: … sigh me…

Question #2 : Yes this is purely with gw2, I can run FFXIV on max graphics with zero issues. same for Everquest landmark.

Question# 3: Regardless of settings the FPS is horrible.

Brand new rig, Worse performance. help :(?

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Posted by: Itchen.8754

Itchen.8754

Also I’de like to add I am just going to re-transfer the Gw2 from my external again, Seeing how some have stated that it should not be the issues.

(and yes my DSL is quite slow 3.5mb (which I’ve had no issue with prior)

(edited by Itchen.8754)

Brand new rig, Worse performance. help :(?

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Posted by: ikereid.4637

ikereid.4637

Sorry squishy, I will give you that info once I’ve finished re installing the game.

Friends were tossing around the idea that because I transferred my Guildwars 2 file from my old PC to an external and then to my new PC that may have caused some issues.

SO if the problem is still going on once the game is up and running (god help me and my horrid back woods DSL internet /wrist) I will GLADLY post the information you need!

Ok and where is the info i requested?

Desktop: 4790k@4.6ghz-1.25v, AMD 295×2, 32GB 1866CL10 RAM, 850Evo 500GB SSD
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD

Brand new rig, Worse performance. help :(?

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Posted by: Itchen.8754

Itchen.8754

OK SO… Beldin was correct, My Gpu was NOT in the correct slot, i was under the idea that It really did not matter… I was wrong.

I am currently happily jumping around in LA surrounded by people with 50+ fps on max settings. THANK YOU ALL FOR YOU INFO

Brand new rig, Worse performance. help :(?

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Posted by: Healix.5819

Healix.5819

My Gpu was NOT in the correct slot, i was under the idea that It really did not matter… I was wrong.

That’s why you should at least glance at your motherboard’s manual to identify which slot is which.

RAM can be the same way. If you’re using less sticks than slots available, look at the manual to see which slots are optimized.