Brand new rig, Worse performance. help :(?
Kind’ve makes me sad that there is no help on this yet.
As a side note I’ve done what the sticky said to do and I really see no increase in performance at all .
I guess if perhaps my CPU would help
It’s a : Intel i7 5820k cpu
I’de also like to add that once I fire up gw2 the GPU sits at 100% usage and I still get crummy FPS.
Brand new rig, Worse performance. help :(?
in Account & Technical Support
Posted by: Inculpatus cedo.9234
For an individualized response, you can contact the Tech CS Team. Top/Bottom of Page – Support – Submit a Request
Good luck.
Hello!
I’ve recently changed PC’s from one that alas was dying and crashing left and right to a fancy new shiny pc.However Gw2 seems unplayable getting FPS from a golden 60+ and as soon as I see extra people or turn my camera the fps shoots down to 10 or so.
I’ve gone through looking for issues even tweaked my ingame settings and check for the latest drivers for my GPU and MB chipset.
GPU in question is : Tri-X R9 290 Sapphire 4GBDDR5 , of the AMD Radeon R9 series.
MB in question is : Asus X99-A .I am not the biggest PC whiz so anyone who thinks they can lend me a hand or in need of extra information to do so please give me a shout
Your info is all over the place. But you should grab CPU-Z, GPU-Z and CoreTemp and run them while GW2 is running in windowed mode.
We will start there.
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD
Sorry squishy, I will give you that info once I’ve finished re installing the game.
Friends were tossing around the idea that because I transferred my Guildwars 2 file from my old PC to an external and then to my new PC that may have caused some issues.
SO if the problem is still going on once the game is up and running (god help me and my horrid back woods DSL internet /wrist) I will GLADLY post the information you need!
Make sure your GPU is located in the slot next to your CPU.
This is the most common error.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.
Brand new rig, Worse performance. help :(?
in Account & Technical Support
Posted by: muslumgurseks.4951
Make sure your GPU is located in the slot next to your CPU.
This is the most common error.
This and make sure younare running latest bios on your mobo asus keeps rerolling 2 bios ever month
Ok I’ve Moved my GPU to THE CLOSEST slot I can get to the GPU there are no other slots that I can place it in.
As for the Bio’s I’ve sadly no idea how to go about doing that. I thought the MB came with a program called EZ update which would handle that but I suppose I’ll have to “flash” the bios.. that’s always fun. . . last time I tried to do that with my old rig chaos ensued.
Friends were tossing around the idea that because I transferred my Guildwars 2 file from my old PC to an external and then to my new PC that may have caused some issues.
In general, this shouldn’t cause any issues, just as a note of future reference. I’m actually playing a copy of GW2 that I transferred from my laptop hard drive to my desktop hard drive and back to a fresh install of windows on the laptop hard drive right now and it’s 100% fine.
EGVA SuperNOVA B2 750W | 16 GB DDR3 1600 | Acer XG270HU | Win 10×64
MX Brown Quickfire XT | Commander Shaussman [AGNY]- Fort Aspenwood
Brand new rig, Worse performance. help :(?
in Account & Technical Support
Posted by: moonstarmac.4603
A few questions:
1) GPU driver # → I recommend the 14.12 Omega set as the Beta or earlier can be finicky with the R9 290.
2) CPU model
3) Chipset driver version → latest one from Asus is the 10.0.20
4) OS
5) PSU wattage
One other thing you can do is download CPUID and GPUz. Open the both and then start up Guild Wars 2. ALT+TAB to windowed mode, overlap the two with GW2 and screenshot the results. On GPUz you should see x16 3.0 – x16 3.0 when the game is running. The first set is what the card should run at, the second is what it is actually running at. CPUID will well to take a peak at your CPU, Chipset, and Memory.
Hopefully with more info we help you work out the kinks during gameplay.
Couple of further questions (in addition to the previous poster):
1. Who built the PC?
2. Does your PC have performance issues in anything other than GW2. Specifically, are you able to run other online games with no unacceptable FPS degradation?
If you turn all your GW2 graphics as low as they can go, does the FPS issue persist?
(edited by untface.2436)
GPU Drivers: 15.4 beta – Works fine for other games – Just as a side note I did try this with the non beta updated version 14.12 or what ever the current version is.
CPU Model : i7-5820k,3.3ghz Intel
Chipset ver: 10.0.20
OS: Windows 7 Pro 64 bit
PSU Wattage: 850
A few questions:
1) GPU driver # -> I recommend the 14.12 Omega set as the Beta or earlier can be finicky with the R9 290.
2) CPU model
3) Chipset driver version -> latest one from Asus is the 10.0.20
4) OS
5) PSU wattage
One other thing you can do is download CPUID and GPUz. Open the both and then start up Guild Wars 2. ALT+TAB to windowed mode, overlap the two with GW2 and screenshot the results. On GPUz you should see x16 3.0 – x16 3.0 when the game is running. The first set is what the card should run at, the second is what it is actually running at. CPUID will well to take a peak at your CPU, Chipset, and Memory.
Hopefully with more info we help you work out the kinks during gameplay.
(edited by Itchen.8754)
Couple of further questions (in addition to the previous poster):
1. Who built the PC?
2. Does your PC have performance issues in anything other than GW2. Specifically, are you able to run other online games with no unacceptable FPS degradation?
If you turn all your GW2 graphics as low as they can go, does the FPS issue persist?
Who Built the PC: … sigh me…
Question #2 : Yes this is purely with gw2, I can run FFXIV on max graphics with zero issues. same for Everquest landmark.
Question# 3: Regardless of settings the FPS is horrible.
Also I’de like to add I am just going to re-transfer the Gw2 from my external again, Seeing how some have stated that it should not be the issues.
(and yes my DSL is quite slow 3.5mb (which I’ve had no issue with prior)
(edited by Itchen.8754)
Sorry squishy, I will give you that info once I’ve finished re installing the game.
Friends were tossing around the idea that because I transferred my Guildwars 2 file from my old PC to an external and then to my new PC that may have caused some issues.
SO if the problem is still going on once the game is up and running (god help me and my horrid back woods DSL internet /wrist) I will GLADLY post the information you need!
Ok and where is the info i requested?
Laptop: M6600 – 2720QM, AMD HD6970M, 32GB 1600CL9 RAM, Arc100 480GB SSD
OK SO… Beldin was correct, My Gpu was NOT in the correct slot, i was under the idea that It really did not matter… I was wrong.
I am currently happily jumping around in LA surrounded by people with 50+ fps on max settings. THANK YOU ALL FOR YOU INFO
My Gpu was NOT in the correct slot, i was under the idea that It really did not matter… I was wrong.
That’s why you should at least glance at your motherboard’s manual to identify which slot is which.
RAM can be the same way. If you’re using less sticks than slots available, look at the manual to see which slots are optimized.