Broken Physical CE Statue

Broken Physical CE Statue

in Account & Technical Support

Posted by: TheUnpleasantOwl.7931

TheUnpleasantOwl.7931

Q:

I have contacted support over 4 times but I can’t get any help with replacing my Rytlock Statue that came broken in the box. The support is terrible, despite me including pictures and making it clear that it’s the physical item that’s broken, they “pretend” it’s the digital item that’s broken.

(edited by TheUnpleasantOwl.7931)

Broken Physical CE Statue

in Account & Technical Support

Posted by: Gokki.9574

Gokki.9574

That is realy stupid on Anet’s part. I guess they don’t read carefully…

Broken Physical CE Statue

in Account & Technical Support

Posted by: Idolicious.6091

Idolicious.6091

Call them?

/15char