Broken, hacked or just reset?

Broken, hacked or just reset?

in Account & Technical Support

Posted by: Snowy.9580

Snowy.9580

Because neither my wife’s or my passwords now work to login to the game since the patch.

And the support page is as helpful as a akittenray on a motorcycle. Open an support account.. I have 2 accounts with you already… why another?

We’ve not seen any IPs logged in apart from our own. So we are guessing its bugged or has been reset, a reset without any form of warning or email is just bad business and rude! Let’s hope it’s not the latter eh?

We’ll stop to sleep when the game is the best possible game we think it can be.
We’ve been awake since March 2007! Please help!
“GW2 the game with more rolls than roles!”

Broken, hacked or just reset?

in Account & Technical Support

Posted by: Nokaru.7831

Nokaru.7831

Same thing happened to me tonight. I have a ticket open with all the information required but I’m not hopeful for a quick response.

Broken, hacked or just reset?

in Account & Technical Support

Posted by: Snowy.9580

Snowy.9580

Still no word about this… Starting to believe the rumors at the server database was hacked.

We’ll stop to sleep when the game is the best possible game we think it can be.
We’ve been awake since March 2007! Please help!
“GW2 the game with more rolls than roles!”