Guild Wars 2

I’m on the Mac and have a Logitech G600 mouse in case it’s hardware related.

Sometimes (not always, like 1 time in a 5) when I press LMB or RMB and rotate camera left or right instead of just rotation it also snaps camera to the ground. Like I was looking at the character from above and then it jumps to the ground level so I see character’s kitten .

Also, if I hold LMB or RMB and rotate camera while holding it, it never does this, it just normally rotates left or right.

Someone experiencing the same behaviour? Is it a known issue? How do I try to fix it?

EDIT: I’ve made two short clips illustrating my issue.

1. Normal camera rotation. Here I press LMB hold it and move mouse left to right – camera rotates normally.
https://media.giphy.com/media/N1mUlGbGmaLE4/giphy.gif

2. Crazy camera. Here I press LMB move mouse left or right then release mouse button, then repeat – camera rotates normally few times and then points itself to the sky.
https://media.giphy.com/media/SVObH65J5v2Ny/giphy.gif

Other mouse (Steelseries Rival 300) behaves the same, so it’s not problem with the mouse.

I’ve had the same problem…usually in WvW and I lose target when it happens.

Do you have a USB game controller plugged in?

If so, try unplugging it.

Karnyvor.5482:

I’ve had the same problem…usually in WvW and I lose target when it happens.

So, does it still happen to you?

abomally.2694:

Do you have a USB game controller plugged in?
If so, try unplugging it.

Mouse is the only thing plugged. Thanks for suggestion.

If you’re on Mac and it happens, go into window mode, click the desktop then back into the game. When you go back to full screen it should fix it. It’s similar to the issue that sometimes happens when camera rotation goes really fast, which happens usually when you log out and back in again.

penelopehannibal.8947:

If you’re on Mac and it happens, go into window mode, click the desktop then back into the game. When you go back to full screen it should fix it. It’s similar to the issue that sometimes happens when camera rotation goes really fast, which happens usually when you log out and back in again.

Thanks for suggestion, can’t try it since it seems I fixed my problem, will post solution below.

Ok, in case someone will find this thread later I’ll post here how I fixed this camera madness.

First thing you could try is to lower mouse polling rate to minimum (search for it). It didn’t fix camera for me, but made this bug occur a lot less frequent (like 50 times less frequent).

Next thing you might want to try is to temporarily remove or disable everything what might control mouse, drivers or other software. My culprit was application named Smooth Mouse (Mac OS app to control mouse acceleration), once I disabled it camera bug disappeared.