Can I change my email totally?
So recently I created a new email address that I will be using more regularly. I have changed my log in and account email for multiple other sites (Origin, SWTOR, PSN to name a few) so that my new email address is also my log in (to sites where you log in with email addresses) to both those sites and game clients. For some reason, I cannot find the same thing on the GW2 site. I went to the forum and hit “edit profile” and changed what appeared to be “account email” to my new email, but when I tried logging in with the new email, it said invalid information. When I logged in with my previous email, it let me in. Yet up top under my account name it says my new email, not my old one. Does it take a day or two to update? Or can I just not change my log in email at all?
Any help and fast responses would be appreciated.
Thanks!
You must seek assistance from Customer Support to change the email associated with your game account. I would not recommend using the same email that you have signed up for other sites as your game account email. That allows phishers access to your mail and ‘hackers’ half the information to get into your account.