Can not click play?

Can not click play?

in Account & Technical Support

Posted by: DonQuack.9025

DonQuack.9025

I was gone for 2-3 days as I had a bit of research to do and papers to write so something may have changed.

I can not click the login button. Did a dash or research and looked at the support page and saw.

“If the Play button on your Guild Wars 2 client is grayed-out and you’ve finished patching, please verify your e-mail address. Instructions on how to do so can be found here.”

How does one verify his @plaync email? It should be noted I specifically stayed on my @plaync account because the only people who should know it are myself and @plaync(atleast tis my hope/faulty reasoning)

That and if I recall correctly changing my @plaync account also changes my GW1 too, which is something I rather not do.

I can disable the need for authentication but to do that I must be linked which will most likely involve changing said email.

tl;dr

I dont want to change my password and I dont want the authentication. @plaync is good enough for me. So how do I go about playing this great game again?
ill be in gw1 whilst I wait for a response.

#121019-002781

Concerns about HoT pre-order? Check here!
https://www.youtube.com/watch?v=Am9gVQB8gss

(edited by DonQuack.9025)

Can not click play?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I can see that you received a response that may contain information that will help you. If not, please update your ticket to say that you still need assistance.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Can not click play?

in Account & Technical Support

Posted by: DonQuack.9025

DonQuack.9025

Just for those interested. Support is on my case hardcore. Not in yet but they have responded quite quickly and I am quite hopeful things go well.

Concerns about HoT pre-order? Check here!
https://www.youtube.com/watch?v=Am9gVQB8gss

Can not click play?

in Account & Technical Support

Posted by: EndlessDreamer.6780

EndlessDreamer.6780

Thanks for posting that Don. Too many people raise a hell storm while they’re waiting for support to respond and then don’t lift a finger to tell others that they actually got help, thus making this place look a bit bad.