Guild Wars 2

Ok, this has been really getting on my nerves, I got a new PC and downloaded the GW2 Installer Client, and as it downloads it gets to the point where the game is playable but still has a lot to download, and every 10-20 minutes or so, the installer will crash while downloading, sometimes it’ll be a windows style crash where the program will just stop working and sometimes I’ll get an error report as well, (I clicked on report error, just in case). Now, I’ve seen that this is not an uncommon issue and that there are certain ways to fix this, and here’s what I’ve tried to no avail:
- Placing the client installer as Gw2.exe into the installation directory
- Creating a shortcut for the aforementioned file and running as administrator
- Making sure the install folder is NOT Read-Only
- Checking that Windows Firewall isn’t blocking the game
- Checking that AVG isn’t blocking the game
- Creating another shortcut of Gw2, adding -repair and running said file
- Setting custom amount of pagefile space on my hard drive
- Updating my graphics drivers
- Re-downloading the client, deleting all previous files and folders and trying the whole process once again
I am running Windows 7 Service Pack 1, 64 bit and have set the install directory to my “D:\” drive
I have also attached the latest error message as a text document in this post if it could be of any help.
If anyone has any ideas, they are greatly appreciated.
Thanks in advance.

Find the program on your computer that contains LavasoftTcpService.dll, then disable or uninstall it.

If you only upgrade to a new computer, you don’t have to reinstall the game. Just copy the gw2 folder from your old computer to your new one, and make a new shortcut to your desktop.

Your ‘LavaSoft’ adware/malware program is interfering with the download. Remove it and you should be able to complete the install.

Good luck.

Look like you need a more gamer friendly Antivirus, most will use Avast but I just use the built in Windows Secrurity Essintials it works just fine.

Thanks for the help, I found the adware and removed it and now it seems to be working normally