Can't Launch Game

Can't Launch Game

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Posted by: Panda Cuddles.5823

Panda Cuddles.5823

So my problem is I can run the patcher/launcher and it works just fine. However, when I press “Play” nothing happens. The launcher closes, but the game never runs. No new processes in task manager, just nothing.

I’ve tried running the game with the email/password/autorun (can’t remember exact switches atm) and absolutely nothing happens. Tried -verify and everything came back good. Deleted the local.dat and redownloaded but no joy.

As of typing this I’m running the -repair option but when googling this issue I haven’t seen any reports of that actually working.

Anyone else have this problem and find a good working solution?

Edit: -repair did not work. Also no joy with -windowed. Have also re-installed game previously. Need help.

Edit 2: Rebooted computer and was able to get the game to run just once. It crashed after character select though…

(edited by Panda Cuddles.5823)

Can't Launch Game

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Posted by: Kveldulf.1065

Kveldulf.1065

I’m actually having the same issue. Only started having this problem with this last patch. I’m running the 64bit version of the game. I’ve tried everything that has been suggested by others, still nothing. I’ve watched the processes while launching the game and see it pop up for a second or so before closing.

(edited by Kveldulf.1065)

Can't Launch Game

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Posted by: Panda Cuddles.5823

Panda Cuddles.5823

I haven’t watched task manager when opening the game, but it doesn’t “open” long enough to even cause the window to flash open, or any indicator to appear on the task bar. I’m just about at my wit’s end.

Can't Launch Game

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Posted by: loseridoit.2756

loseridoit.2756

Edit 2: Rebooted computer and was able to get the game to run just once. It crashed after character select though…

if it crashed, can you post the crash dump?

Those dumps are usually how we figure out the problem.

Can't Launch Game

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Posted by: Kaidy.9581

Kaidy.9581

Try putting -windowed AND running it on Windows 7 compatibility.
This was happening to me as well, reinstalling twice and multiple repairs did nothing, but doing the above let me launch it…
hope it helps.

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Posted by: Panda Cuddles.5823

Panda Cuddles.5823

I’m not sure where the crash dump is located but I remember it said something to the effect of couldn’t read/write/access memory location 00000000, 00000000.

Dunno if that helps. If someone can tell me where the crash dump should be, I could look for that…

Can't Launch Game

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Posted by: Panda Cuddles.5823

Panda Cuddles.5823

Found it. Attached.

Attachments:

Can't Launch Game

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

The issue is d3d9.dll.

Are you using any 3rd party programs? Any graphics card programs? Try disabling those.

Good luck.

Can't Launch Game

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Posted by: Kveldulf.1065

Kveldulf.1065

So apparently my problem was the game wont launch while RivaTuner and MSI Afterburner are running…

Can't Launch Game

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Posted by: Santa.3820

Santa.3820

i am having same problem i have literally nothing open i have reinstalled like 3x over and i still have not gotten anything from my support ticket… i had it running fine for about 2 hours but then i logged off and since then have not had it running i dont remember what was different when i had it running. i’ve done -repair and all of that fun stuff… any clues?