Can't Uninstall

Can't Uninstall

in Account & Technical Support

Posted by: ubersoldat.1093

ubersoldat.1093

So I’m in a bit of a tricky situation now. Allow me to give you some background context:
About a year ago, when I got my new computer it had 2 harddrives on it. 1 128GB SSD, and 1 1TB HDD. Thinking it would fit on the SSD, I began to download Guild wars 2 there, so my game would load and run a lot faster. However, when It got to around 75%, I checked the remaining space on the drive and realized that I would not have enough space if I let it continue, So instead, I stopped the download, and restarted it again on the HDD.Downloaded it, started playing.
Now, My computer gives me a message saying my SSD is full, and that I should clean it. I look at what’s on it, and it says that Guild wars 2 is still there and taking up a pretty large chunk of space. So I decided that needed to go. I looked on the drive, and couldn’t find anything relating to Guild Wars 2, and when I figured I could just uninstall, I got a message saying that a serious error occurred and that I should send the error report to Anet.
And just today, my game crashed and a message came up that read something along the lines of “Your C drive is full, and Guild wars 2 cannot run until you clear up more space”

So how do I fix this? hopefully not a complete wipe of my computer, though that may be in order…

Attachments:

Can't Uninstall

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It may be helpful to click ‘Show Details’ on the crash report, and post them.

Good luck.

Can't Uninstall

in Account & Technical Support

Posted by: ubersoldat.1093

ubersoldat.1093

—> Crash <—
Assertion: Failed to load root manifest.
File: ..\..\..\Services\AssetPatcher\ApManifest.cpp(132)
App: Gw2-64.exe
Pid: 20436
Cmdline: -uninstall
BaseAddr: 00007FF74B820000
ProgramId: 101
Build: 63845
When: 2016-07-07T22:38:03Z 2016-07-07T15:38:03-07:00
Uptime: 0 days 0:00:00
Flags: 0

The other stuff just relates to my system and other stuff that doesn’t seem important to the task at hand. If you need the entire thing, let me know and I’ll post it.
So, basically, because there are two different root files for GW2, it can’t uninstall?

Can't Uninstall

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I’ve never seen the -uninstall Command Line Argument work, but that may be because all the posts about it are for when it doesn’t work.

Most people just delete the folder and files from their hard drive (don’t forget the App/Roaming and/or hidden files).

And no, don’t need more from the ‘Crash Details’.

If you continue to have issue, you can contact the Tech CS Team via the ‘Support’ link above/below and ‘Submit a Request’ for assistance.

Good luck.

Can't Uninstall

in Account & Technical Support

Posted by: ubersoldat.1093

ubersoldat.1093

Okay, Did a basic search in the File explorer for my C drive for anything relating to Guild Wars 2. Deleted it, and that cleared up 10 GB on my C drive. Thanks a lot! I’m not sure if there are any “Hidden files” still left though.

Can't Uninstall

in Account & Technical Support

Posted by: Halandir.3609

Halandir.3609

In the same boat. Seems that GW2 feels very attached to my PC. (GF from hell?)

Well it’s not that bad: regedit.exe→ nuke everything “Guild Wa”
Delete GW2 folder/shortcuts whatever…

Done → Onwards to new pastures