Can't change between characters

Can't change between characters

in Account & Technical Support

Posted by: Lukhas.1962

Lukhas.1962

Every time I go to the character selection screen and press “play”, the game closes and takes me to the desktop.
No error messages. Anyone else does this happen?

Edit: I just saw framework updates for windows. I set it up to see if the problem is solved.
thx!

(edited by Lukhas.1962)

Can't change between characters

in Account & Technical Support

Posted by: Lukhas.1962

Lukhas.1962

Edit: I just saw framework updates for windows. I set it up to see if the problem is solved.

thx!

Can't change between characters

in Account & Technical Support

Posted by: Lukhas.1962

Lukhas.1962

The framework update didn’t work. Now the screen goes black, in the loading screen, and I must to press “ctrl+alt+supr” to close session and return again to the desktop.

Can't change between characters

in Account & Technical Support

Posted by: Brother Grimm.5176

Brother Grimm.5176

Other than opening a ticket with support (SERVICES > SUPPORT > Submit a ticket (upper right)), I can only suggest repairing your local DAT file (and client).

From this page, following instructions and use the -repair option:
http://wiki.guildwars2.com/wiki/Command_line_arguments

Hope this helps and good luck!

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances