Can't login the game.

Can't login the game.

in Account & Technical Support

Posted by: Resouled.5614

Resouled.5614

Dear Anet,

Whenever I try to login it gives me this error: (attachement)

I had no problems at all yesterday and my internet is working fine for everything else.
Any suggestions/solutions I can try?

Attachments:

[vE] Visceral Effect – Blue

Can't login the game.

in Account & Technical Support

Posted by: Scyila.2608

Scyila.2608

Reset your modem/router.
Mine was giving me the same thing.
Reset it and it connects with no problem.

Can't login the game.

in Account & Technical Support

Posted by: Resouled.5614

Resouled.5614

Ehm, problem is I already reset it.. still doesn’t work for me unfortunatly.

[vE] Visceral Effect – Blue

Can't login the game.

in Account & Technical Support

Posted by: Noaru.2467

Noaru.2467

Do you have a firewall security application that is running on your machine? If so try disabling it, momentarily, if that does not work I would say either try an port forward or put your machine (from your router’s settings) in DMZ mode, again momentarily. If either of those work, you’ve found the issue is indeed network related.