Can't reset my password
Support, click the Support link at the top of the forums
ArenaNet Communications Manager
Contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.
For tips on what information to provide in a ticket, please read this post
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet