Can't start the game instant Crash Exception: c0000005
in Account & Technical Support
Posted by: Nickieponken.3672
Q:
in Account & Technical Support
Posted by: Nickieponken.3672
Q:
So Guild Wars have worked to start for me a few times ever now and then but most of the time i get an instant crash at the initial screen.
Speccs are:
Amd Phenom II x4 965 Black Edition @4.1Ghz
Asus RoG Crosshair IV Formula
8Gig 1333 Mhz Dominator
2x 7970 in Crossfire (have tried disabled it but still it wont start) both are at 1070-1500
Crucial M4 64gb
2st WD Caviar Black 1TB in Raid 0
3x Benq G2420HDB
in Account & Technical Support
Posted by: Idolicious.6091
A:
Good catch Zelta, and I’d tend to agree – at least that is a good starting point, anyways.
Run a windows search for RTSSHooks.dll, identify the application using said DLL, and uninstall/disable/block it from running. Reboot, and try again.
Report back so we will know if this helped or not – could be useful for other people having issues starting the game.
in Account & Technical Support
Posted by: Zelta.6829
Hi man,
You actually just fixed you own problem, if you noticed the error report indicated a particular program is causing the problem, in this case, your RTSHOOK is probably injecting something into GW2.exe, you might want to disable/uninstall it.
in Account & Technical Support
Posted by: Ashley Segovia.8276
Technical Support
Hi Nickieponken – Are you using Mumble when playing Guild Wars 2 by chance?
in Account & Technical Support
Posted by: Nickieponken.3672
Every now and then, the reason appeared to be from MSI Afterburner, Thank you for your help
in Account & Technical Support
Posted by: Idolicious.6091
I have a possible incoming fix for this issue. Going to do extensive testing tonight before I post it on the forums, though.
in Account & Technical Support
Posted by: Idolicious.6091
I posted a new thread regarding my potential fix for this issue.
It can be located here: https://forum-en.gw2archive.eu/forum/support/tech/Fix-for-c0000005-errors
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