Can't transfer to different server

Can't transfer to different server

in Account & Technical Support

Posted by: Jack.9703

Jack.9703

It’s just like the title says, for some reason, I can’t transfer to a different server and the last time I did was slightly less than a week ago… Is this normal?

Can't transfer to different server

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Posted by: Silver Bride.4685

Silver Bride.4685

The cooldown for server transfers is one week instead if 24 hours now.

Can't transfer to different server

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Posted by: Shadow.3289

Shadow.3289

Silver Bridge is correct. The Transfer period has been raised to 7 days.


“A hero is someone who understands the responsibility that comes with his freedom”
StormBluff Isle

Can't transfer to different server

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Posted by: Mizu.9387

Mizu.9387

OP stated though, that his last transfer was a few days ago, meaning before the 7-day lockout was in effect.

Sif Urkraft

Can't transfer to different server

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Posted by: Iconoclast.5230

Iconoclast.5230

Also have this problem. Transferred a few days ago before the new policy came into effect, now I’m locked out for 4 more days.

Can't transfer to different server

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Posted by: Gottimus.5093

Gottimus.5093

I also have this problem. Whenever they applied the change for transferring they should have made it take into account the 7-day lockout the “NEXT” time you transferred.

Giving everyone a 7-day timer from the start of it all seems off.

Can't transfer to different server

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Posted by: Iconoclast.5230

Iconoclast.5230

I just had a response from the Support Team. It was the usual automated response saying they couldn’t doing anything about it. What an insult.

This is the first balls-up I’ve been affected by since launch and I must say – it leaves a bitter taste!

Can't transfer to different server

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Posted by: Watari.1037

Watari.1037

Sorry to hear that, hopefully in a couple days you’ll be able to rejoin your server. I wish they were able to leave the transfers to once every 24 hours to help you guys out. Maybe just put in a “once you transfer to a new server you are unable to join WvW for a couple weeks,” that way you guys could change servers to help friends or whatever but not be penalized as if you were doing it just to obtain a POI or Vista in WvW.

Can't transfer to different server

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Posted by: Gottimus.5093

Gottimus.5093

Same, I got a response and already sent out a few comments back to them.

I went over to EU because i heard paid Tpvp actually pop’s without waiting an hour or two. And then I find out that I do not get any chests at all.

So im stuck in EU for like 5 days with no chance to get any pvp rewards.

Sounds like a party to me! Who’s bringing the beer?

I don’t WvW at all, I did it all for the TPvP. Heck I would accept being transferred this one time with being penalized for a month or two of nothing being able to WvW. I would give them some gem’s even for their trouble if they could get me back to US. I would take a month long penalty of not being able to transfer even.

(edited by Gottimus.5093)

Can't transfer to different server

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Posted by: Watari.1037

Watari.1037

Same, I got a response and already sent out a few comments back to them.

I went over to EU because i heard paid Tpvp actually pop’s without waiting an hour or two. And then I find out that I do not get any chests at all.

So im stuck in EU for like 5 days with no chance to get any pvp rewards.

Sounds like a party to me! Who’s bringing the beer?

I don’t WvW at all, I did it all for the TPvP. Heck I would accept being transferred this one time with being penalized for a month or two of nothing being able to WvW. I would give them some gem’s even for their trouble if they could get me back to US. I would take a month long penalty of not being able to transfer even.

Yea that’s what I mean, I have a small group of friends who play on another server and would love to pop over and do some things with them once in a while, but it’s hard with this system.

If I understood correctly, the change from 24 hours to 7 days was mainly because people would jump servers to get to other areas on the WvW map, it’s just too bad people abused the system. I just wish they could have set something up like my suggestion, but likely would cause more coding than it’s worth.

I suppose my issue might be gone once guesting is in place anyway. Speaking of beer, Sam Adams Winter Lager soon I’d think, oh man that’s my favorite seasonal.

Can't transfer to different server

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Posted by: Silver Bride.4685

Silver Bride.4685

I think being able to transfer once a week is very generous. Add to that the fact that the transfer is instant and doesn’t cost anything and I don’t know why anyone would complain about this! Most other games charge you to do transfers and have a much longer waiting period.

Can't transfer to different server

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Posted by: Iconoclast.5230

Iconoclast.5230

I won’t be waiting for 4 days that’s for sure. In the real world you don’t get to screw up and then blame the customer!

Can't transfer to different server

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Posted by: Iconoclast.5230

Iconoclast.5230

I think being able to transfer once a week is very generous. Add to that the fact that the transfer is instant and doesn’t cost anything and I don’t know why anyone would complain about this! Most other games charge you to do transfers and have a much longer waiting period.

I don’t think anyone is complaining about the change in policy.

I moved under the assumption that after 24-hours I could move back. This agreement has been broken.

Can't transfer to different server

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Posted by: Gottimus.5093

Gottimus.5093

Ya, They didn’t even put the change into place until around 4 pm EST on the 1st. I had 2 hours to go until I could transfer back.

So basically the developers did not think about in-progress timers for people when they made the changes.

Can't transfer to different server

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Posted by: Silver Bride.4685

Silver Bride.4685

If you read the Terms of Agreement you will see that they have the right to make changes at their discretion.

Also, there is no way the developers could look at every single account and coordinate this change to coincide with everyone’s server transfer cooldown. Especially when so many users are changing servers on a daily basis.