Guild Wars 2

Can’t verify my email address not receiving the email plus is the authenticator gone?

Build: 70513
Error Code: 67:49:7004:823

Make sure to check your junk/spam folders.

If you continue to have difficulties, you can contact the CS Team via the ‘Support’ link above/below.

Good luck.

Same problem. Initial startup, new account. Can’t do anything, as everything routes back to a “verify email” page, but – no emails come. Yes, all the gw2 emails are on my contacts, and no, I emptied all folders to make it easier to find any from GW… and nada.

No personal or non automated letters from Support – which I DID get (the typical “Robot1 reporting we recieved your support ticket”).

Googled, read, followed directions as best I could – still nada.

It was a gift – can’t refund

If you received the automated response, you can, after 72 hours, post your ticket number in the Sticky, ‘Tickets for Review’.

If it’s not yet been more than 72 hours, you will have to wait for your ticket to make its way through the queue.

Good luck.

i am having the same problem sent a ticket got the we received your support ticket thing but no Verify email