Canada isn't on the list

Canada isn't on the list

in Account & Technical Support

Posted by: Sitkaz.5463

Sitkaz.5463

I’m living in the UK and will be moving back to Canada. I was excited about the holiday sale and thought I’d get another copy of the game with my Canadian credit card so I could start clean on an NA server.

Unfortunately since I’m currently in the UK the drop down list does not show Canada as an option and the form refuses to allow Canadian information for me to use my Canadian credit card. Is there any official way around this? Is it intended?

Thanks for any assistance.

Edited to clarify: I realize I can just buy an EU version and choose a NA server. My problem is using my Canadian funds for the game rather than my UK funds. I don’t mind paying the extra cost for VAT etc, but I want to ensure I link the account to Canada, not the EU.

Related to this, does anyone know if payment methods for gems are based on where you bought the game or where you are at the time? I know I can’t use my Canadian credit card in game right now to buy gems, and I assumed it was because it’s an EU copy, but maybe it’s because of my IP?

(edited by Sitkaz.5463)

Canada isn't on the list

in Account & Technical Support

Posted by: Farming Flats.5370

Farming Flats.5370

why not moving your current account on a NA world ?
Do you really want to get a new copy of the game ?

If you want Gems with your CA credit card, make a Paypal account and link your CA credit card with Paypal .. If Paypal add and accept the card then use Paypal to pay your Gem in the Gems store .. it should work.

Canada isn't on the list

in Account & Technical Support

Posted by: Sitkaz.5463

Sitkaz.5463

Okay, I’ve done more digging and I’ve come up with an answer. I guess I jumped the gun asking but maybe this will help someone else, or it can be deleted!

My answer is: I must use an EU billing address, so an EU credit card, to buy the game here. If I play it here, it’ll check I’m in the EU, but I can buy gems with a Canadian credit card.

Canada isn't on the list

in Account & Technical Support

Posted by: Sitkaz.5463

Sitkaz.5463

Ah my post overlapped with your Farming Flats. Thanks for the reply.

Canada isn't on the list

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Oh man, Sitkaz, you startled me. I saw “Canada isn’t on the list” and thought we’d somehow dropped it from the registration options. Which would be incredibly rude of us, towards our marvelous neighbors to the north!

I’m glad you got the answers to your question, and wish you well in your move.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Canada isn't on the list

in Account & Technical Support

Posted by: Sitkaz.5463

Sitkaz.5463

Oh man, Sitkaz, you startled me. I saw “Canada isn’t on the list” and thought we’d somehow dropped it from the registration options. Which would be incredibly rude of us, towards our marvelous neighbors to the north!

I’m glad you got the answers to your question, and wish you well in your move.

Haha, then I really would be complaining! But nothing so bad. And thank you.