Cancel my ticket..?

Cancel my ticket..?

in Account & Technical Support

Posted by: ofLegends.9853

ofLegends.9853

Sorry, I shouldn’t have submitted one in the first place

Anyway, I don’t know how to cancel it, so please just disregard it.

Thanks.

— Former engi main | Bring back my Power Rifle Grenadier!
https://www.youtube.com/watch?v=Q0OWwwqPxDI

Cancel my ticket..?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can update your ticket and state that you no longer need assistance and to cancel your request.

If nothing else, you would need to post the ticket number.

Good luck.

Cancel my ticket..?

in Account & Technical Support

Posted by: ofLegends.9853

ofLegends.9853

Well if I have to submit a new request just to “cancel” the other one, then I will just leave it alone. That’s the only option I can see, at least.

— Former engi main | Bring back my Power Rifle Grenadier!
https://www.youtube.com/watch?v=Q0OWwwqPxDI

Cancel my ticket..?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It’s not a ‘new’ request when you update your existing ticket. Just reply to the email they sent you.

Cancel my ticket..?

in Account & Technical Support

Posted by: ofLegends.9853

ofLegends.9853

Whoops, didn’t see it since it went to my other email.
Thanks.

— Former engi main | Bring back my Power Rifle Grenadier!
https://www.youtube.com/watch?v=Q0OWwwqPxDI

Cancel my ticket..?

in Account & Technical Support

Posted by: GM Talon.8726

GM Talon.8726

Lead Game Master

If you no longer require assistance after submitting a ticket, reply to the most recent e-mail sent from us (whether that be an auto-reply confirming that we received your ticket or an agent reply) with the phrase, “I no longer need help.” That will let us know that your issue has been resolved and that your ticket may be closed.