https://www.youtube.com/watch?v=Q0OWwwqPxDI
Cancel my ticket..?
https://www.youtube.com/watch?v=Q0OWwwqPxDI
You can update your ticket and state that you no longer need assistance and to cancel your request.
If nothing else, you would need to post the ticket number.
Good luck.
Well if I have to submit a new request just to “cancel” the other one, then I will just leave it alone. That’s the only option I can see, at least.
https://www.youtube.com/watch?v=Q0OWwwqPxDI
It’s not a ‘new’ request when you update your existing ticket. Just reply to the email they sent you.
Whoops, didn’t see it since it went to my other email.
Thanks.
https://www.youtube.com/watch?v=Q0OWwwqPxDI
Lead Game Master
If you no longer require assistance after submitting a ticket, reply to the most recent e-mail sent from us (whether that be an auto-reply confirming that we received your ticket or an agent reply) with the phrase, “I no longer need help.” That will let us know that your issue has been resolved and that your ticket may be closed.