Cannot BUY Gems
Ok so both payments have went threw now and I got all the gems,
You should probably check into this though, as someone may end up spending a lot more than planned seeing as it tells them there was an error, yet payment still goes thru, this could lead to ppl being charged twice.
This also happened to me where the webpage stated that the transaction did not go through, so I tried again. Got the same message that the transaction did not complete. After awhile both transactions complete with 2 charges. But i got all the gems for both charges.
I get this same message every time I use paypal now. The first time I kept trying and ended up with 4000 gems hours later! Support arranged these all to be refunded.
But now it seems my only options are to pay via paypal and wait hours for my gems or use my credit card – which I dont want to do.
I hoped this was a blip that would be fixed buts its been going on for a months. Does anyone know what may be causing it?
Im actually surprised this hasn’t been addressed as the bug is still there, a friend the other day ended up being charged $150 for gems as the transactions all went threw, even though it says they have failed and to contact support,
Anet this needs to be acknowledged and addressed, else people will end up spending way more than they might have/need to.
still happening for me. I get the error message and get my gems about an hour later.
Bump!
Still happens with me here…..
Arenanet for once please look into this matter…..