Cannot Sign Into Account!!!

Cannot Sign Into Account!!!

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Posted by: Popqr.4327

Popqr.4327

I always have my client set for “remember account name” “remember password” but i accidentally clicked off on “remember password” so it wiped it, but i forgot my password, so i typed in 3-5 of the passwords i normally use, but it didnt work. So i hit “forgot password” but in the url it goes from “/reset-password” to “/disabled” with the page on guild wars 2 saying “not available”…
I have the remember password set for this site as well so i’m able to get onto here and access the forums still, fortunately.. please help, i just want to play lol i was playing an hour or two earlier :/ not really sure what to do!

Cannot Sign Into Account!!!

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Posted by: Veeber.3192

Veeber.3192

The password to logon to the forums is the same as for the game client.

Cannot Sign Into Account!!!

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Posted by: Popqr.4327

Popqr.4327

i know that, but as i said in my first post “i have the remember password set for this site as well” meaning, i did not have to type it in again :S

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Posted by: Popqr.4327

Popqr.4327

should i submit a ticket?

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Posted by: Veeber.3192

Veeber.3192

Ah ok, you can get the password from the browser/, if you’re using FireFox you can go to Tools > Options > Security > Saved Password.
For chrome Wrench Icon > Settings, scroll down to Show advanced settings and then click on Manage saved passwords.

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Posted by: Popqr.4327

Popqr.4327

thank you so much veeber! it worked! Live long and prosper my friend!

Cannot Sign Into Account!!!

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Thanks for helping Popqr, Veeber.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet