Cannot run game kept getting and internet connection error.
in Account & Technical Support
Posted by: ZeroPyro.2845
Q:
(edited by ZeroPyro.2845)
in Account & Technical Support
Posted by: ZeroPyro.2845
Q:
I kept trying to run the game all of today and kept getting this internet connection error. I tried disabling my antivirus and still nothing. I uninstalled it thinking this would work and now I can’t even reinstall it because of the same issue. I have up-to-date drivers on everything since this is the main response to this. What is going on? Do I have to physically connect my computer to the internet via ethernet cable instead of my wifi?? Please help.
(edited by ZeroPyro.2845)
in Account & Technical Support
Posted by: ZeroPyro.2845
This is the .txt I got after running the app they tell you to run.
in Account & Technical Support
Posted by: ShadowKnight.6205
I have a wired connection and can’t connect so it isn’t because of a wifi connection.
in Account & Technical Support
Posted by: HillbillyHype.3819
I been playiong this morning went to work now its trying to re downlaod and wont work maybe servers are down or something
in Account & Technical Support
Posted by: Moderator.9672
Hi,
If an error code is displayed, you could go and have a look at this support page Here in order to get some help as a first step.
in Account & Technical Support
Posted by: stonberg.4198
Same issue here, I keep getting dropped connections (I think it says ‘client has lost connection to the game server’). I’ll make a note of the error code if it happens again. I’m on the Whiteside Ridge server.
(Update)
The error code I am (still) seeing is: 7:11:3:189:101
I checked the link above provided by the moderator, but the information provided for a ‘7’ error is not relevant.
(edited by stonberg.4198)
in Account & Technical Support
Posted by: XcomCaveRat.4059
@ZeroPyro
Try uninstalling software called Speedbit Video Accelerator. If that doesn’t change anything, please try winsock reset.
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