Guild Wars 2 Forum - Account & Technical Support

Cant change password

Posted by: Lazz.2081

Lazz.2081

I just bought the game and I already forgot my password, but when I try to make a new one it asks for a character name but i have not made one. What do I do?

Cant change password

in Account & Technical Support

Posted by: Qnopsik El Qox.1269

Qnopsik El Qox.1269

Follow advices from:
https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2/3954
If you don’t have any characters, just write you don’t have, support will help you.

Rozalinda El Qox 80lvl Elem
Tiny Siege Turtles member
Blacktide player

Cant change password

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Please do contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post and provide as much as possible to expedite the ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet