Cant log in.. TO NCSOFT..

Cant log in.. TO NCSOFT..

in Account & Technical Support

Posted by: TheCrimzonJester.1943

TheCrimzonJester.1943

So.. I have the error 7 B.S. So, i go tthe email to send them the crash report.. but it seems i cant log into the NCSOFT.com site. I set up an email (Since my Actual email doesnt seem to work with a password, and when hitting the reset or resend password, it doesnt send me one.) No rest to my main or spam..

So, i decide to create a new account with an alternate email. And low and behold, the password doesnt work… again.. and, when i go to rest the password, i do get the link. but, then i get this ::Pic’d below::

So, now it says that account i created doesnt exist.

So, i try a third email, and it does jsut as the other two.. Incorrect password, then it loses my account.

HOW THE F$%*# DOES ONE SEND A REPORT, WHEN YOU HAVE NO WAY TO GET IN?

I would love to call and just situate this with a representative, but they have no numbers to call.

I want this error 7 fixed, but even more, i would like to access my NCSOFT account..

::Grumble Grumble Grumble::

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Cant log in.. TO NCSOFT..

in Account & Technical Support

Posted by: SandraSolace.7682

SandraSolace.7682

I’m not sure I understand this correctly, but support is at the top of the page. Once a ticket is made, you can update that as you go along.

No idea why you would need to go to NCSOFT.

Cant log in.. TO NCSOFT..

in Account & Technical Support

Posted by: TheCrimzonJester.1943

TheCrimzonJester.1943

Well.. because i was told to by the Anet team?

the ticket i received told me to, i guess thats where they are sending everyone with the Error 7.

Just sux i cant get in.

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Cant log in.. TO NCSOFT..

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You may want to edit your two pictures to delete your email addresses, as it is best not to display personal information on the forums.

As an alternative to using NCSoft’s site, you could make a thread in Tech Support and ask Ashley to help you. She often asks people to post their reports there, or other options to get the information to the Tech Support crew. Or maybe try sending your reports in an email to support@guildwars2.com, I’m not sure if that address has been disabled, or not.

Cant log in.. TO NCSOFT..

in Account & Technical Support

Posted by: TheCrimzonJester.1943

TheCrimzonJester.1943

They send a password that worked. Finally got a ticket in. now lets hope something can be resolved in less then 2 weeks.. lol.

And the only Email you can see in those pics is a crap email.