Guild Wars 2 Forum - Account & Technical Support

Cant login even after changing password

in Account & Technical Support

Posted by: Darosir.3619

hello and sorry for the trouble

im experiencing an issue where I cant login even after changing my password. I keep getting the message that i need to recover my account and i need to change the password. Can anyone help?

The Dragons will be defeated…

Cant login even after changing password

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

If you contact Customer Support, they will assist you. There is a sticky about how to submit a support ticket on the front page of this sub-forum. Good luck. =)

Cant login even after changing password

in Account & Technical Support

Posted by: Gaile Gray

ArenaNet Communications Manager

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket — mostly intended for security reasons to establish that you own the account — please read this post and provide as many suggested details as possible to expedite the ticket.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Cant login even after changing password

in Account & Technical Support

Posted by: Charlize Red One.3619

Charlize Red One.3619

Don’t worry, I can’t even log in into the game but I can on this site. Probably some problem again with anet’s servers.

Cant login even after changing password

in Account & Technical Support

Posted by: hazza.9278

^^ Same problem here.

Cant login even after changing password

in Account & Technical Support

Posted by: Billaboong.6821

Billaboong.6821

I’m having the same problem, when I try to log in I get this message

Attachments:

Cant login even after changing password

in Account & Technical Support

Posted by: chaly.7638

Same here, non-US client, error 42:6:3:2151

Cant login even after changing password

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Posted by: jakovliv.8567

same here atm same screen after game crashed

Cant login even after changing password

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Posted by: Luso.9534

I am having the same problem I used a wp and the game crashed now I can not get back in.

Cant login even after changing password

in Account & Technical Support

Posted by: chaly.7638

Still no luck, but I’m also getting error 21:6:3:2205

Cant login even after changing password

in Account & Technical Support

Posted by: DerpCracked.2740

DerpCracked.2740

Yeah, this is more than likely due to servers.