Guild Wars 2

Hello.

I waited a long time before taking the decision to beg for this.

I’ve been banned on GW1. March 2010, the 3700 ban wave.
Some discussions with support, they admitted my good willing (my attempt was to make an autofill for an excel file to follow progressions between many characters) but they said the decision won’t be re-examined.

So, well, i went to LotRO until GW2 where i finally returned ’cause all my friends were asking for, etc.
I bought the game. Checked my HoM. 46/50. So i decided to link my accounts.
No problem was mentioned, even today we can see the message :

Félicitations ! Vous avez lié votre compte Guild Wars à votre compte Guild Wars 2. Vous pouvez accéder aux récompenses qui vous attendent dans le Panthéon des Hauts Faits. Les informations de comptes suivantes seront désormais utilisées pour vous connecter à Guild Wars et Guild Wars 2 :

English: Congratulations! You linked your accounts and can reach your rewards in HoM.

But some time before the launch, after many betas etc. a change to this: no rewards from HoM for banned accounts in GW1…
Without preventing? After letting me link my accounts with a congrats message?
I can’t even restart an GW1 account?

I can understand the initial ban, even if it was very HARD for what i wanted to do.
I hesitated to play the card “it’s my birthday” at launch, and at first birthday of GW2. (yes, i’m really born on the 30th august)

But now, ok, i put a knee on the ground.
I would like to see my GW1 account unban. Sometimes friends have nostalgia, they return on GW1… And i stay alone, on GW2.
At least, be fair, have my rewards.
SIX years without my GW1 account.
Just, please.

You will have to talk to support. The forum can’t help you.

And it might be a good idea to submit your ticket with the French support team. You can change the language at the top right of the page.

Step 1: Go to the support page on top of this page
Step 2: change if needed the language to france and file a support ticket. This can be written in french
Step 3: Wait for a respons.

I’m sorry if i disturbed you. I saw “Support” and “Account Issue” and was just hoping for a little view by Gaile Gray.

No worries, has your issue been looked at yet?

I don’t think there was a change in this policy before, during, or after Beta. Here is a Dev response about the issue from June 2, 2010:

‘Correct. As originally stated in 2007, the fact remains (confirmed today) that banned or terminated Guild Wars (game) accounts cannot be linked to Guilds Wars 2. The NCsoft Master Account is outside the game account itself and shouldn’t influence linkage between internal Guild Wars and Guild Wars 2 elements.— Gaile User gaile 2.png 22:57, 2 June 2010 (UTC)’

Source: http://wiki.guildwars.com/index.php?title=Feedback_talk:Gaile_Gray/Support_Issues&oldid=2055453#Your_.22Go_forth_and_sin_no_more.22_policy

SandraSolace.7682:

No worries, has your issue been looked at yet?

No. And all i understand from the quote of Inculpatus is that they CAN NOT be linked. But, they ARE actually.

So, “promises” by a lack of informations (everything saying i should have my rewards from GW1), some changes when too late for me to undo the things (bought the game, linked the accounts), and here i am…

Well, if you had read the question she was answering in that quote, you would see they were asking about linking banned account and receiving HoM rewards, and that was what the answer referred to. ‘You can not link banned GW1 accounts (and receive HoM rewards) to GW2 accounts’.

You have to read the whole question and answer. =)

Oh, i see.
What was written: “You can not link and receive”
But i understood: “You can not link. You can not receive.”
Instead of: “You can link but not receive.”
So why did they let me link ? If i were prevented since beginning, i could prepare another GW1 account maybe, etc.

Well. As support understood my good willing, as it’s 4 years ago, and not very well (and too late) explained, i was just begging for mercifulness.

I finally decided to give up… Support cares about facts, not willings and pleasure.
I asked to link MY second account, that always been a “stock account”.
But… It’s refused, ’cause i wanted this account to be for my cousin, but he never played.
And, yes, i registered the NCSoft account with HIS name.

But we can find on 2 characters the armors for my main character from my banned account. ‘cause it’s also MY account. But Support doesn’t care.
And everytime I have an answer, everytime it says me if i have more questions etc.
But i HAVE more questions. I wrote them. I tell it every time i answer. And no answer to those.

Why being an ANet client is a pain ?
Ok i made mistake, but NEVER TO ANNOY other players.
Do i deserve to be punished, ignored, etc. ?

A game used to be for pleasure. I only feel pain and regret.

All i remember is :
I used the DLL to have “HD Armor” (the one with also UT sounds if we want)
I tested XPadder to autowrite “Good morning” and “Bye” sentences in guild chan.
I tested another software to autocomplete the Excel files to follow advancement of characters in vanquish, storybooks, etc. (note the irony, it’s what the API would permit)
I registered my second account to the name of my cousin to “force” him to play with me (he never played).

That’s so horrible that they always say “NO” to everything i ask ?

The questions without answers :
I asked if it was useless to keep the information for old support account since the site changed.
I had on my banned account items belonging to my girlfriend. No way to retrieve them i think ?
I re-asked which soft caused me to be banned. The only one really used, and often, was for HD Armor.
I wrote the key codes from 4 cards, but don’t remember which one belongs to which account. So i asked for the information. No answer.

The worst in all of this is the only thing i really wanted is http://wiki.guildwars2.com/wiki/Chimeric_Prism_Focus

Hi… Me again.
Yes, sorry for necropost…
But, with what io just learned…

It seems i have been banned for “manipulating GvG matches”.
Eh… HOW?!
I wasn’t playing GvG. Not classified.
Sometimes, to test builds with friends.

Is that manipulating ?
I seriously need to know and understand.

Said to me there was a thorough investigation…
If i was never playing GvG… How thorough can it be ?

Tshakaar.6429:

I would like to see my GW1 account unban. Sometimes friends have nostalgia, they return on GW1… And i stay alone, on GW2.
At least, be fair, have my rewards.
SIX years without my GW1 account.
Just, please.

If the final benefit in your GW1 account was being banned, why would you want to merge it with your GW2 account? I’m actually going to give Anet a lot of credit for not just carrying over the ban at your own request.

Tshakaar.6429:

Hi… Me again.
Yes, sorry for necropost…
But, with what io just learned…

It seems i have been banned for “manipulating GvG matches”.
Eh… HOW?!
I wasn’t playing GvG. Not classified.
Sometimes, to test builds with friends.

Is that manipulating ?
I seriously need to know and understand.

Said to me there was a thorough investigation…
If i was never playing GvG… How thorough can it be ?

If you need to learn anything from all of your posts, you HAVE to speak to support. Gail can’t keep coming to your post to give you special attention when others are following procedures set up to get assistance.

Tshakaar.6429:

Hi… Me again.
Yes, sorry for necropost…
But, with what io just learned…

It seems i have been banned for “manipulating GvG matches”.
Eh… HOW?!
I wasn’t playing GvG. Not classified.
Sometimes, to test builds with friends.

Is that manipulating ?
I seriously need to know and understand.

Said to me there was a thorough investigation…
If i was never playing GvG… How thorough can it be ?

This is a Guild Wars 1 issue, not a Guild Wars 2 one. Please don’t necro threads with non-GW2 issues.

@Muusic, well, you didn’t read.
@Ellianna, you don’t know the history of the case and why i prefer to try to reach Gaile.
@Penguin, i don’t have my GW2 rewards, but everything said to me i will have them when i linked my accounts.

I love this animosity from players who are not concerned when I just want a little help from Gaile.

Tshakaar.6429:

@Muusic, well, you didn’t read.
@Ellianna, you don’t know the history of the case and why i prefer to try to reach Gaile.
@Penguin, i don’t have my GW2 rewards, but everything said to me i will have them when i linked my accounts.

I love this animosity from players who are not concerned when I just want a little help from Gaile.

Pretty sure as I stated, this isn’t a place for your personal conversations with Gaile. She’s very busy and can’t look at every post people put up. If you want help, send in a support ticket. If your ticket isn’t getting answered after 3 days, use the thread provided. I don’t need to know the history of your case to understand there are procedures in place and nobody is above them. Including you.

Ellieanna.5027:

Tshakaar.6429:

@Muusic, well, you didn’t read.
@Ellianna, you don’t know the history of the case and why i prefer to try to reach Gaile.
@Penguin, i don’t have my GW2 rewards, but everything said to me i will have them when i linked my accounts.

I love this animosity from players who are not concerned when I just want a little help from Gaile.

Pretty sure as I stated, this isn’t a place for your personal conversations with Gaile. She’s very busy and can’t look at every post people put up. If you want help, send in a support ticket. If your ticket isn’t getting answered after 3 days, use the thread provided. I don’t need to know the history of your case to understand there are procedures in place and nobody is above them. Including you.

This.

Tshakkar, when you don’t go through proper channels (support ticket), you don’t get to cut in line in front of everyone who did. Especially when there are several in that line who currently don’t have access to their accounts due to being hacked.

Since you claim your GW1 account was hacked, I’m sure you understand why they shouldn’t get jumped over when you’re obviously just wanting the rewards in GW2 and not the ability to play your GW1 account again.

Put in a support ticket and use the proper channels. Stop trying to get special treatment. You aren’t better than any one else on this forum.

As far as I can tell from your ramblings:

You cheated when you played GW, and you were banned for it.
You linked your GW2 account to the banned GW account.
Because the account was banned, you do not qualify for HoM rewards.
Support cannot unlink the accounts.
You cannot link another, unbanned GW account to your GW2 account.
Support has explained this to you, and you understand it, but you want special treatment anyway.
Your request for special treatment was denied.
You want Gaile to intervene and give you special treatment anyway.

This isn’t going to happen. You shouldn’t have cheated in the first place. Give it up.