Changed GPU game won't start

Changed GPU game won't start

in Account & Technical Support

Posted by: Knieght.3789

Knieght.3789

Q:

Recently I had to install a new gpu because my old one was dying, but after doing so the came crashes after hitting play in the launcher. I’ve updated all my drivers, uninstalled and re-installed the game three times both with 32 and 64 bit versions of the launcher, ran the -repair function, and tried running it windowed at launch which worked for a bit but crashed the moment I attempted to mess with graphical settings.

Advanced details give me these results
—> Crash <—
Exception: c0000005
Memory at address 00000451`d5e668c0 could not be read
App: Gw2-64.exe
Pid: 14660
Cmdline: -repair
BaseAddr: 00007FF6ABA40000
ProgramId: 101
Build: 76880
Module: d3d9.dll
When: 2017-05-21T19:32:50Z 2017-05-21T15:32:50-04:00
Uptime: 0 days 0:22:07
Flags: 0

Changed GPU game won't start

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

Open %appdata%/Guild Wars 2/ and delete the entire folder. Open your GW2 folder (locate Gw2-64.exe), delete the bin folders and try again.

If it still fails, clean install your graphics drivers using an older version, run Windows update for any other hardware, and update your motherboard BIOS.

Changed GPU game won't start

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It’s a DirectX issue (d3d9.dll). Make sure your DirectX 9 version isn’t somehow corrupted; perhaps, redownload it.

Changed GPU game won't start

in Account & Technical Support

Posted by: Knieght.3789

Knieght.3789

Honestly at this point I’m just giving up. I’ve tried everything suggested here to no avail and frankly it’s more trouble than it’s worth.

Changed GPU game won't start

in Account & Technical Support

Posted by: Ashantara.8731

Ashantara.8731

You need to uninstall your previous graphics card’s driver, then install the one for your current card.

I recommend Display Driver Uninstaller for a 100% safe and clean uninstall, then go to the nVidia website and download and install the latest one for your current model.