Guild Wars 2 Forum - Account & Technical Support

Changing the e-mail linked to my GW2 account.

Hello! My e-mail (I use hotmail) was disabled and I would like to link a new e-mail address to my GW2 account. Could someone explain me STEP BY STEP how to do this, please? ç_ç

Changing the e-mail linked to my GW2 account.

in Account & Technical Support

Posted by: Bluestone.7106

Bluestone.7106

Contact support (file a ticket). There is no option to change it yourself (or if there is then it is well hidden because I have been looking for it for a few weeks now).

EDIT: there is a sticky: https://forum-en.gw2archive.eu/forum/support/account/E-mail-Change-Questions-merged

My homeworld is Blackgate.
I am a GW2 player in New Zealand.
Check me out on the GW2 wiki.

Changing the e-mail linked to my GW2 account.

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello there.

Bluestone is right, Hakkai: just proceed to issue a ticket, providing them with the details of your account and specifying your old and your new email account.