Changing the e-mail linked to my GW2 account.
in Account & Technical Support
Posted by: HakkaiRequiem.5130
in Account & Technical Support
Posted by: HakkaiRequiem.5130
Hello! My e-mail (I use hotmail) was disabled and I would like to link a new e-mail address to my GW2 account. Could someone explain me STEP BY STEP how to do this, please? ç_ç
in Account & Technical Support
Posted by: Bluestone.7106
Contact support (file a ticket). There is no option to change it yourself (or if there is then it is well hidden because I have been looking for it for a few weeks now).
EDIT: there is a sticky: https://forum-en.gw2archive.eu/forum/support/account/E-mail-Change-Questions-merged
Community Coordinator
Hello there.
Bluestone is right, Hakkai: just proceed to issue a ticket, providing them with the details of your account and specifying your old and your new email account.
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