Character Names on Permabanned Accounts?

Character Names on Permabanned Accounts?

in Account & Technical Support

Posted by: Mint Jelly.2569

Mint Jelly.2569

An account I know of was permanently banned recently, and its owner allowed me to have the old character names if I wanted (since they obviously weren’t going to be used), but I get a notification saying they’re still in use.

I’ve heard that banned accounts are in permanent suspension, but do the names ever get cleared up? The owner said the support ticket for the ban said the action was permanent, and the ban would not be lifted. If that’s the case, what’s the point in holding on to the data and tying up the names?

Character Names on Permabanned Accounts?

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

They are not planning ondeleting characters. Why should they do it, if they know they have cases which were banned in error? Keeping them does no harm.

But if you want to change that, I suggest you write in suggestions. It is not a bug or account issue.

Character Names on Permabanned Accounts?

in Account & Technical Support

Posted by: Draygo.9473

Draygo.9473

If you want those names released the owner of the account would have to contact support to have them removed.

As accounts can be unbanned and ‘permanent’ suspensions lifted, the names should remain reserved to that account.

In addition after a character is deleted, the name is still reserved to that account for 24 hours.

Delarme
Apathy Inc [Ai]

Character Names on Permabanned Accounts?

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

An account I know of was permanently banned recently, and its owner allowed me to have the old character names if I wanted (since they obviously weren’t going to be used), but I get a notification saying they’re still in use.

I’ve heard that banned accounts are in permanent suspension, but do the names ever get cleared up? The owner said the support ticket for the ban said the action was permanent, and the ban would not be lifted. If that’s the case, what’s the point in holding on to the data and tying up the names?

We do not free up the names because the loss of the character names is one of the by-products of getting one’s account terminated. If we were to free up the names, someone could just start a new account and use the old names. Too, if we freed up the names and later the original name-holder wanted to use them, we’d have a dispute because two players who both felt they “owned” the names.

So leaving the names locked is best.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Character Names on Permabanned Accounts?

in Account & Technical Support

Posted by: Mint Jelly.2569

Mint Jelly.2569

We do not free up the names because the loss of the character names is one of the by-products of getting one’s account terminated. If we were to free up the names, someone could just start a new account and use the old names.

But…why is that even so bad? If they lost their account, and pay the kitten tax of a new copy of the game, shouldn’t they, along with everyone else in the game, have a shot at those names again? If someone else gets to the name(s) first, too bad. Fair game.

It’s not like the names give them back their inventory and time or something.

Character Names on Permabanned Accounts?

in Account & Technical Support

Posted by: Smooth Penguin.5294

Smooth Penguin.5294

Mint, Gaile already responded to the question at hand.

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