Character slot gem store bug

Character slot gem store bug

in Account & Technical Support

Posted by: Ritsukioku.5642

Ritsukioku.5642

Some days ago i bought a single (800) character slot fom the gem store, got it enabled and logged out to make my new Guardian.

My surprise was when I saw I had 9 active character slots, when I only bought one. I was puzzled and submitted a ticket and a tweet about it, but I’ve yet to see mention of it again.

From what I can think of, in Beta Weekend Events where gems were being tested I bought 3 extra slots. When Headstart came, I only had 5 character slots. But when I bought an extra one, all the others were activated again.

I refrained from making more than one character (the one I paid for), but the slots are still there.

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Character slot gem store bug

in Account & Technical Support

Posted by: Elnai Organu.5346

Elnai Organu.5346

From multiple threads on reddit, they’ve responded that it is yours to keep. I’m looking up the post right now.

EDIT: Yep! Here you go

(edited by Elnai Organu.5346)

Character slot gem store bug

in Account & Technical Support

Posted by: Ritsukioku.5642

Ritsukioku.5642

Mmm thanks.

I guess I’ll pay them back with dye packs and chef outfits <3

Character slot gem store bug

in Account & Technical Support

Posted by: Raire.7983

Raire.7983

Oh, this is good to know – since the same thing happened to me. Wouldn’t mind seeing some confirmation here, before “occupying” them, though.

Character slot gem store bug

in Account & Technical Support

Posted by: BeardRex.6739

BeardRex.6739

So glad I found this. I’ve been waiting to use those slots. Still a little nervous, but excited and thankful. <3 Anet.

Character slot gem store bug

in Account & Technical Support

Posted by: Elsefyre.1924

Elsefyre.1924

I bought 3 extra character slots at the launch day & pre-made all the characters so I can play all the professions later on. I just wish I was allowed to log back into my account so I can see if I also received this complimentary bonus and you know… actually play the game?

Character slot gem store bug

in Account & Technical Support

Posted by: udoh.5307

udoh.5307

I bought a character slot using Gems and also got an extra character slot. I sent a support ticket straight away.

I have just read the Reddit post that says we get to keep it, that is awesome news Anet and a great gesture. I’m still a little nervous about using it, so I’ll wait for some official word in the forum. Thanks again.

Character slot gem store bug

in Account & Technical Support

Posted by: Freyar.3254

Freyar.3254

Hah.. if only I’d put up some gems for a character slot, but I’m too busy buying bank tabs and bag slots. If only it happened there too. I kid of course.

Character slot gem store bug

in Account & Technical Support

Posted by: Dinovash.2791

Dinovash.2791

You people who got extra slots are lucky!
I bought two yesterday and only received one

Also bought Dye packs and received none of them.
Guess the store is bugged or something…


- Ashley Dinova -

Character slot gem store bug

in Account & Technical Support

Posted by: Naginata.1563

Naginata.1563

Got the same “problem”, and don’t know what to do >_>
I like making alt, and it’s a real torture to see those slots empty, but I don’t wanna be banned for using them.

I’d like to see an official answer here, just to be sure