Character stuck between two worlds...

Character stuck between two worlds...

in Account & Technical Support

Posted by: Savy.5610

Savy.5610

Hi!
I have a big problem. I was on my way to Orr with my character via WP. In the “teleproting process”, when the loading screen was on, I minimalised the game. The problem started with this, because the loading screen frose there. I checked the game with Ctrl+alt+del, it said that the game is not responding. I closed it. After this I tried to log in again but the loading screen to Malchores Leap is “stuck”…
I cannot reach this character because of this.

Thank You if you have some sollutions, looking forward for any tipe of answer.

Character stuck between two worlds...

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Savy – For this particular issue I’d recommend creating a support ticket for further assistance. The sticky thread below should give you all the info you need to submit a ticket:
https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

Character stuck between two worlds...

in Account & Technical Support

Posted by: Savy.5610

Savy.5610

Thank you for the help. The problem got fixed, I reinstalled GW and it got good

Character stuck between two worlds...

in Account & Technical Support

Posted by: Moderator.6837

Moderator.6837

Hello,

As your issue here has been resolved, this thread is now closed.