Client Allows login, on play game shuts down

Client Allows login, on play game shuts down

in Account & Technical Support

Posted by: Pelindor.7081

Pelindor.7081

I’ve never had problems with the game client before, but as of last night (Nov 4, Hong Kong) the game will not play. I click login and am logged in and see game update messages. When I click play the client immediately closes and there is no running windows process. I’m running on Windows 8.1 with Nvidia card (which has no problems up to now) and there have been no video driver updates.

I deleted the gw2.dat file and redownloaded it, this didn’t fix the problem.

I did the -repair option, it went through the repair popup. This didn’t fix the problem.

I uninstalled, downloaded a new gw2.exe file and reinstalled. This didn’t fix the problem.

Still getting a proper login with all files downloaded, but an immediate gw client app close when clicking the “play” button.

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Client Allows login, on play game shuts down

in Account & Technical Support

Posted by: Bitesize.1829

Bitesize.1829

Having the same issue pre and post update repair and fresh install does not work

Client Allows login, on play game shuts down

in Account & Technical Support

Posted by: Bitesize.1829

Bitesize.1829

Restored windows to factory settings and did a fresh CD install of game. Got this on install.

  • Crash <—* Exception: c00000fd App: Gw2.exe Pid: 6280 Cmdline: BaseAddr: 00E80000 ProgramId: 101 Build: 41412 Module: ntdll.dll When: 2014-11-05T19:18:24Z 2014-11-05T11:18:24-08:00 Uptime: 0 days 0:00:00 Flags:

same problem is still present

Client Allows login, on play game shuts down

in Account & Technical Support

Posted by: ShiningMassXAcc.4735

ShiningMassXAcc.4735

+1 to this. I’m having the exact same issue. Uninstalling and reinstalling did not work. This repros on Windows 8.1. I have other Windows 7 machines that are fine and can still login for me.

Client Allows login, on play game shuts down

in Account & Technical Support

Posted by: Ferret.3087

Ferret.3087

I’m having the same issue, any news about this? Can’t even get the game started.

Client Allows login, on play game shuts down

in Account & Technical Support

Posted by: Desza.3028

Desza.3028

I am having the same issue. Any help/fixes from ANet?

Client Allows login, on play game shuts down

in Account & Technical Support

Posted by: Behellagh.1468

Behellagh.1468

Submit a support ticket

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