Guild Wars 2 Forum - Account & Technical Support

Client Crash Log

Hi All

I have had a lot of client crashes during Tequatl and Triple Trouble this summer. Becouse I am in the middle of an event I just press “OK” on the pop-up and try to get back in. But now I would like to look at little more at it.

Is the crash log get recorded on the PC? And if yes where?

Best Regards

Client Crash Log

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I don’t believe so. You need to click ‘Show Details’ to be able to view the log.

Good luck.

Client Crash Log

in Account & Technical Support

Posted by: Jon Olson

Jon Olson

Programmer

Look in %appdata%\Guild Wars 2\ArenaNet.log

Given the context on where you encountered these, I would suspect most are out of memory (OOM) crashes.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

(edited 2015-09-07 00:19:38 by Jon Olson.8439)

Client Crash Log

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Ahh, my bad. Thanks for the info, Jon. =)

Client Crash Log

in Account & Technical Support

Posted by: Asryan.2764

Asryan.2764

Jon Olson.8439:
Look in %appdata%\Guild Wars 2\ArenaNet.log

Given the context on where you encountered these, I would suspect most are out of memory (OOM) crashes.

Thank you very much I will look into it.