Client Randomly Crashing- Exception: c0000005

Client Randomly Crashing- Exception: c0000005

in Account & Technical Support

Posted by: Afterglo.5193

Afterglo.5193

Just started playing the game again for the first time since a couple weeks after launch. Didn’t seem to have any problems then, but now the client crashes randomly with the attached error (Had to save in a txt file because I guess I went over the character limit here). I have no problems in other games, I’ve tried -repair, and I have AOE effects or whatever enabled. I’ve looked through the forums a bit, and have yet to find a solution for this but I apologize if it’s out there already.

System specs:
i5-3570k
GTX 670
8 gb ddr3 1600
Windows 7 Ultimate 64 bit
*Using 306.97 drivers, haven’t updated because I’ve read pretty negative things about every release since.

Attachments:

(edited by Afterglo.5193)

Client Randomly Crashing- Exception: c0000005

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Posted by: kirito.4138

kirito.4138

c0000005 often occurs with driver or GPU issues.

  • Might want to try using DriveSweeper to clean out video drivers and re-install again.
  • Check for 3rd party overlay apps (see Part 5.5)
  • Try underclocking the GPU
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Client Randomly Crashing- Exception: c0000005

in Account & Technical Support

Posted by: Afterglo.5193

Afterglo.5193

c0000005 often occurs with driver or GPU issues.

  • Might want to try using DriveSweeper to clean out video drivers and re-install again.
  • Check for 3rd party overlay apps (see Part 5.5)
  • Try underclocking the GPU

I’ll try reinstalling the drivers, but I have a feeling the problem will persist from what I’ve read of others’ posts. Would underclocking a GTX 670 for this game only really be necessary? Appreciate the suggestions.

Edit: I also don’t have any overlay apps enabled.

Client Randomly Crashing- Exception: c0000005

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Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Afterglo

The issue seems to be driver related which you can see listed next to “Module” in the crash log you provided:

Module: nvd3dum.dll

I would first recommend a clean installation of your video card drivers.

Client Randomly Crashing- Exception: c0000005

in Account & Technical Support

Posted by: Afterglo.5193

Afterglo.5193

Hi Afterglo

The issue seems to be driver related which you can see listed next to “Module” in the crash log you provided:

Module: nvd3dum.dll

I would first recommend a clean installation of your video card drivers.

Just did a clean installation of the video drivers, hopped into wvwvw for about 5 minutes and crashed again. I also stress tested my system for about a half an hour out of curiosity, and there were no problems.

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Client Randomly Crashing- Exception: c0000005

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Posted by: linuxfueled.6198

linuxfueled.6198

Same problem here:

Exception: c0000005

Just started with the last two updates.

CAUSED BY “AFTERBURNER” PROGRAM!!!

(edited by linuxfueled.6198)

Client Randomly Crashing- Exception: c0000005

in Account & Technical Support

Posted by: sim.8903

sim.8903

That might be it. I just recently started having these crashes, and I did just update to Afterburner latest version. I am going to uninstall Afterburner and see if this goes away

Client Randomly Crashing- Exception: c0000005

in Account & Technical Support

Posted by: MQhariz.7169

MQhariz.7169

Yeah I just downloaded gw2 on Mac beta and I have the error c0000005 but it worked yesterday. Can anyone help me?i may be missing a system requirement but can u tell me the ones tht I definitely need to play?

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Client Randomly Crashing- Exception: c0000005

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Posted by: Ilithis Mithilander.3265

Ilithis Mithilander.3265

Yeah I just downloaded gw2 on Mac beta and I have the error c0000005 but it worked yesterday. Can anyone help me?i may be missing a system requirement but can u tell me the ones tht I definitely need to play?

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