Client crashes after 10 - 15 Mins

Client crashes after 10 - 15 Mins

in Account & Technical Support

Posted by: Sakara Prime.5370

Sakara Prime.5370

Recently had to install a new harddrive and re-install windows 10 and GW2.

My client has recently started crashing every 10-15 mins.

Crash log below

Any help apprecaiated

—> Crash <—
Exception: c0000005
Memory at address 0000000c could not be written
App: Gw2.exe
Pid: 5172
Cmdline:
BaseAddr: 00BD0000
ProgramId: 101
Build: 56964
When: 2016-01-16T23:39:37Z 2016-01-17T10:39:37+11:00
Uptime: 0 days 0:20:31
Flags: 0

—> System <—
Name: DESKTOP-0Q5I85I
IpAddr: 192.168.1.5
Processors: 4 [GenuineIntel:6:10:9]
OSVersion: Windows 6.2 (32 bit)

—> System Memory <—
Physical: 901MB/ 3562MB 25%
Paged: 876MB/ 4778MB 18%
Virtual: 129MB/ 2047MB 6%
Load: 74%
CommitTotal: 3901MB
CommitLimit: 4778MB
CommitPeak: 4289MB
SystemCache: 959MB
HandleCount: 37174
ProcessCount: 63
ThreadCount: 1100

—> Process Memory <—
Private: 1656MB
WorkingSet: 930MB
PeakWorkingSet: 1479MB
PageFaults: 7264329

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
Root 844.42 1556455
VRAM 520.62 16618
Art Assets 372.93 24237
Programmer Data 350.41 385599
Anim Import Packfile 189.87 461
Anim Import Models 189.87 461
Game 134.77 114947
Engine 126.33 206908
Character Models 101.59 6263
VRAM – Prop Tex 99.01 1891
Content 97.05 37643
Uncategorized 95.06 1111957
VRAM – Gr Postproc 86.62 20
Gr 80.83 110100
VRAM – Character Tex 71.96 718
Map Assets 70.66 15140
Composite Models 68.60 3832
Prop Models 65.12 12142
VRAM – Composite Tex 61.62 250
Prop Packfile 61.15 1023
Collections 59.90 8293
Dictionary 57.94 2538
Gr Umbra 47.99 2000
Composite Tex Pool 39.14 146

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
Anim Import Packfile 189.87 461
VRAM – Prop Tex 99.01 1891
Content 97.05 37643
Uncategorized 95.06 1111957
VRAM – Gr Postproc 86.62 20
VRAM – Character Tex 71.96 718
VRAM – Composite Tex 61.62 250
Prop Packfile 61.15 1023
Dictionary 57.94 2538
Gr Umbra 47.99 2000
Composite Tex Pool 39.14 146
VRAM – UI Textures 34.19 754
Character Packfile 32.59 235
VRAM – DirectX Geo Buffers 30.56 1520
Composite Packfile 29.23 902
Text 25.28 3109
VRAM – Prop Geo 16.02 159
VRAM – DDI Shader 14.28 10601
Collide Havok 13.02 27678
Map Zone 11.74 8339
Archive 11.23 38
VRAM – Effect Texture 11.05 174
VRAM – Composite Geo 10.57 134
VRAM – World Map Tex 10.56 45

—> Game Context <—
MapId: 50
Flags: 0×241
ElapsedTime: 00:14:01

—> World State <—
<WorldState BufferCapacity=“76639684” BufferUsed=“65884510” DrawCalls=“1119” Fps=“55” EffectLights=“0” Lights=“16” Materials=“531” Particles=“561” Submodels=“1151” TextureLoadsPending=“0” TextureMemory=“487867070” Triangles=“679373” VerticesSoftwareTransformed=“0” VideoMemoryTotal=“178918084” CameraPos=“-7105.29, 8061.78, -1012.1” CameraFwd=“0.602063, -0.789693, 0.117921” MapName=“wZY+N.PVPAc” MapNamespace=“Ltw+c” MapSector=“IJwR+.dLYIb” MapType=“Public” MapFloor=“1” MapId=“50” MapGuid=“F9C7D739-8BAF-4434-A5F7-BCBCD87F883B” MapTimeOfDay=“1.000000” PlayerFacing=“0.680627, -0.718989, 0.140721” PlayerPos=“-6794.22, 7653.78, -821.368” PlayerVelocity=“0, 0, -0” />

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10586.0 (64/32-bit compatible)]

—> Thread 0×6a0 <—

—> Trace <—
Pc:00ede12e Fr:053af3dc Rt:00f76f30 Arg:00000000 00000000 01b801b8 00000243
Pc:00f76f30 Fr:053af41c Rt:00f778d7 Arg:00000000 0000002a 053af460 00000000
Pc:00f778d7 Fr:053af450 Rt:017e4152 Arg:000000a9 00000002 2eb5ad2c 2eb5c104
Pc:017e4152 Fr:053af540 Rt:017e0cd1 Arg:2966d869 5d2923f0 053af588 017e1a71
Pc:017e0cd1 Fr:053af550 Rt:017e1a71 Arg:00000000 03b5b630 00000012 00000012
Pc:017e1a71 Fr:053af588 Rt:017d8cd8 Arg:00000000 00edff39 00000ca0 00f1e1b0
Pc:017d8cd8 Fr:053af5d8 Rt:0120dc9b Arg:3c9374bc 3c95dbe2 053af668 0be28768
Pc:0120dc9b Fr:053af60c Rt:0121056f Arg:3c95dbe2 010840a3 03b5c280 03b5c6d0
Pc:0121056f Fr:053af6b4 Rt:0108201e Arg:03b5c280 00000002 00000002 00000010
Pc:0108201e Fr:053af730 Rt:01083232 Arg:2966d869 01d150b7 e93bb616 00000001
Pc:01083232 Fr:053af770 Rt:010817f1 Arg:03b59080 03ac76b0 00ee00b8 0103160c
Pc:010817f1 Fr:053af790 Rt:01031560 Arg:03b59080 e93bb6ae 0103160c 03ac76b0
Pc:01031560 Fr:053af7c8 Rt:01031688 Arg:0103160c 053af7e8 757e95f4 03ac76b0
Pc:01031688 Fr:053af7d4 Rt:757e95f4 Arg:03ac76b0 757e95d0 012d69b5 053af830
Pc:757e95f4 Fr:053af7e8 Rt:77c622ca Arg:03ac76b0 c66c5deb 00000000 00000000
Pc:77c622ca Fr:053af830 Rt:77c62299 Arg:ffffffff 77ce382a 00000000 00000000
Pc:77c62299 Fr:053af840 Rt:00000000 Arg:0103160c 03ac76b0 00000000 00000000

—> Thread registers <—
eax=00000010 ebx=2e9c8280 ecx=00000010 edx=00000000 esi=01b801b8 edi=00800078
eip=00ede12e esp=053af384 ebp=053af3dc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010202

ebx-32 2E9C8260 0106fb51 01020000 4b648bb0 ff23f226
ebx-16 2E9C8270 75a8afd9 8e000596 eba97385 00020108
ebx 0 2E9C8280 0109aa2b 49d30000 00030001 f902d4ce
ebx
16 2E9C8290 3f506ec6 26ef6cce 75a3afc4 8e00069e
ebx+32 2E9C82A0 515b638c 6e64f987 03a84f73 00000110
ebx+48 2E9C82B0 0106fb51 053a0000 f7c80000 24f67fbf
esi-32 01B80198 00e3c6b0 01214120 00dcd250 00c9bc30
esi-16 01B801A8 00c5a550 00dbabe0 00cf55f0 00f77ce0
esi 0 01B801B8 2e5c2e2e 2e2e5c2e 676e455c 5c656e69
esi
16 01B801C8 475c7247 78655472 65627543 7070632e
esi+32 01B801D8 00000000 26262030 49432220 65547247
esi+48 01B801E8 72757478 62754365 74614465 6f702061
edi-32 00800058 00211082 df5ff8e0 00000000 00000000
edi-16 00800068 00210862 afabaf0a 00000000 00000000
edi 0 00800078 002108a3 0b2bbaaa 00000000 00000000
edi
16 00800088 088310e4 567a7afd 00000000 00000000
edi+32 00800098 08a310c4 d5d5aaae 00000000 00000000
edi+48 008000A8 08a310e5 def7bfab effefffe ffeffeff

—> Code <—
00EDE10E cccc8d41 14506a00 ff3544b0 0802ff15 …A.Pj..5D…..
00EDE11E 2c73b301 8bd08d42 1383e0f0 8ac82aca ,s…..B……*.
00EDE12E 8848fcc3 cccccccc cccccccc cccccccc .H…………..
00EDE13E cccc558b ec83ec08 8bc1538b 5d088bd3 ..U…….S.]…
00EDE14E c1e20503 50048d4a 088945fc 57894df8 ….P..J..E.W.M.
00EDE15E bf48b008 028b0289 018b4204 894104a1 .H……..B..A..

—> Stack <—
053AF384 00ede7bf 2cc848a4 2cc84890 2e9c8280 …..H.,.H.,….
053AF394 00000001 00000000 2cc848ac 053af3d8 ………H.,..:.
053AF3A4 2cc848ac 00000000 0009a02c 0009a02c .H.,….,…,…
053AF3B4 053af3dc 00fe5455 00000000 2cc848ac ..:.UT…….H.,
053AF3C4 053af3d8 2e9c8280 2cc848ac 2e9c8280 ..:……H.,….
053AF3D4 00000000 e93bb2ba 053af41c 00f76f30 ……;…:.0o..
053AF3E4 00000000 00000000 01b801b8 00000243 …………C…
053AF3F4 0000002a 00000000 2cc84a10 2cc84890 ……..J.,.H.,
053AF404 5a268f70 5a268f70 053af450 00f45c40 p.&Zp.&ZP.:.@\..
053AF414 5a268f70 00000001 053af450 00f778d7 p.&Z….P.:..×..
053AF424 00000000 0000002a 053af460 00000000 ….
…`.:…..
053AF434 3526e02c 01bc0e84 3526e322 00000001 ,.&5….“.&5….
053AF444 00000001 3526e322 00000001 053af540 ….”.&5…..:. 053AF454 017e4152 000000a9 00000002 2eb5ad2c RA~.........,... 053AF464 2eb5c104 00000000 00000000 00000000 ................ 053AF474 00000000 00000000 00000000 00000000 ................ 053AF484 00000000 00000000 00000000 00000000 ................ 053AF494 00000000 00000000 00000000 00000000 ................ 053AF4A4 00000000 00000000 00000000 00000000 ................ 053AF4B4 00000000 00000000 00000000 00000000 ................ 053AF4C4 00000000 00000000 00000000 00000000 ................ 053AF4D4 00000000 00000005 017e4044 5d2923f0 ........D~..#)]
053AF4E4 58adf200 00000000 00000003 00000020 …X…….. …
053AF4F4 053af460 00000001 00000000 00000000 `.:………….
053AF504 00000000 00000040 00000004 3526c9ec …..........&5 053AF514 3526cb24 00000000 5d2923f0 00000020 $.&5.....#)] ... 053AF524 fac50ba0 00000000 00000005 053af460 ............`.:. 053AF534 00000000 053af460 e93bb426 053af550 ....`.:.&.;.P.:. 053AF544 017e0cd1 2966d869 5d2923f0 053af588 ..~.i.f).#)]..:. 053AF554 017e1a71 00000000 03b5b630 00000012 q.~.....0....... 053AF564 00000012 143d8740 2966d869 01d150b7 .....=.i.f).P..
053AF574 00000000 00000000 00004e20 00000000 …….. N……
053AF584 14351950 053af5d8 017d8cd8 00000000 P.5…:…}…..
053AF594 00edff39 00000ca0 00f1e1b0 03b6e850 9………..P…
053AF5A4 00000028 265cb450 053af5e0 00f1ca21 (…P.\&..:.!…
053AF5B4 265cb450 00000028 01bfa6a4 00000012 P.\&(………..
053AF5C4 00eede3a 00000010 00f1248f 03b5b630 :……..$..0…
053AF5D4 00000008 053af60c 0120dc9b 3c9374bc ……:… ..t.<
053AF5E4 3c95dbe2 053af668 0be28768 03b5c2c4 …<h.:.h…….
053AF5F4 3c9374bc 3c95dbe2 3c95dbe2 3c95dbe2 .t.<…<…<…<
053AF604 3c9374bc 3c9374bc 053af6b4 0121056f .t.<.t.<..:.o.!.
053AF614 3c95dbe2 010840a3 03b5c280 03b5c6d0 …<........... 053AF624 00000001 00000002 00000002 00000010 ................ 053AF634 053af64c 053af654 03b5c6d0 00000002 L.:.T.:......... 053AF644 053af71c 0000000c 00000000 0be28778 ..:.........x... 053AF654 00000000 03b5c2c4 00000001 03b5c280 ................ 053AF664 03b5c5c8 0be28774 03b5c2bd 00edcc57 ....t.......W... 053AF674 03b5c5fc 01084403 03b5c280 00000000 .....D.......... 053AF684 00000000 053af6b4 053af6cc 010826bf ......:...:..&.. 053AF694 03b5c280 0306c45b 00000001 03b5c5c8 ....[........... 053AF6A4 00000000 053af6a8 053af6a9 e93bb7d2 ......:...:...;. 053AF6B4 053af730 0108201e 03b5c280 00000002 0.:.. .......... 053AF6C4 00000002 00000010 053af71c 03b5c6d0 ..........:..... 053AF6D4 03ac76b0 00000001 0306c45b 1b832ae0 .v......[....*.. 053AF6E4 00000024 00000000 77ccfe0a 752125e8 $..........w.%!u 053AF6F4 00000000 00000001 0306c45b 77c6aeab ........[......w 053AF704 00002710 c66c52d7 053af724 75213877 .'...Rl.$.:.w8!u 053AF714 03ac76b0 00000001 2966d869 01d150b7 .v......i.f).P.. 053AF724 0306c45b 00000012 e93bb656 053af770 [.......V.;.p.:. 053AF734 01083232 2966d869 01d150b7 e93bb616 22..i.f).P....;. 053AF744 00000001 0306c45b 03ac76b0 7ffe0008 ....[....v...... 053AF754 c0000005 053af740 053aee1c 053af7b8 .....:…:…:.
053AF764 010318a0 edf55576 00000000 053af790 ….vU……..:.
053AF774 010817f1 03b59080 03ac76b0 00ee00b8 ………v……

—> Error Logs <—
ncing a propID that doesn’t exist propId=‘1975203024143942305’
Content is referencing a propID that doesn’t exist propId=‘1975204248209621670’
Content is referencing a propID that doesn’t exist propId=‘1975204394238509735’
Texture missing mip chain: 0×063d44
Texture missing mip chain: 0×0bd636
Content is referencing a propID that doesn’t exist propId=‘1975204248209621670’
Content is referencing a propID that doesn’t exist propId=‘1975204394238509735’
Texture missing mip chain: 0×0f8c78
Debug token ‘0×000266FA’: Lightning ran out of space for new bolts.
Texture missing mip chain: 0×063d44
Map load hang on STATE_MODELS_STREAM detected: MapId: 50, Position: (-2122.120117, 13847.599609, -846.351013), Completion: 0.000000
Content is referencing a propID that doesn’t exist propId=‘1972964328275477224’
Content is referencing a propID that doesn’t exist propId=‘1973331389065494601’
Content is referencing a propID that doesn’t exist propId=‘1973332939548688466’
Content is referencing a propID that doesn’t exist propId=‘1973332720505356380’
Texture missing mip chain: 0×0b7430
Texture missing mip chain: 0×0f8de6
Content is referencing a propID that doesn’t exist propId=‘1974444657473520226’
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed
Texture missing mip chain: 0×00f980
Texture missing mip chain: 0×00f982
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Content is referencing a propID that doesn’t exist propId=‘1974444657473520226’
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Content is referencing a propID that doesn’t exist propId=‘1973325874327486522’
Texture missing mip chain: 0×0bd638
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Content is referencing a propID that doesn’t exist propId=‘1973325874327486522’
Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
Texture ‘0×03539b’ dimensions too small
Loading ‘0×03539b’ texture failed

—> DirectX Device Info <—
VendorId = 0×1002
DeviceId = 0×6739
Version = 8.17.0010.1404
Description = AMD Radeon HD 6800 Series
Compat = 0×00000000
VidMem = 2552 MB

Client crashes after 10 - 15 Mins

in Account & Technical Support

Posted by: Ellieanna.5027

Ellieanna.5027

You should look at updating to a 64bit OS. You are having a memory issue due to the limited ram access on your 32bit OS. That will help fix a lot of your issues.

I’m a Moose, a ginger moose even.